$120,000–$130,000 Per Year
Command Line, Derivatives, Financial Information eXchange (FIX), Financial Services, Firewalls, Futures, Identify Issues, Linux Operating System, Microsoft SQL Server, Network Administration/Management, Network Routing, Operations Processes, Oracle Database, Problem Solving Skills, Scripting (Scripting Languages), Software Administration, Software Engineering, Support Documentation, Sybase Product Family, Technical Support, Trading Systems
2 days remote and 3 days onsite Key Responsibilities
- Serve as the primary point of contact for supporting trading applications used by internal teams and clients
- Troubleshoot and resolve issues impacting order flow, trade execution, and system performance
- Respond to high-priority incidents with urgency, ensuring proper escalation when needed
- Communicate updates to users regarding outages, releases, and ongoing system changes
- Maintain and update support documentation, including procedures and operational runbooks
- Perform daily system checks to ensure platform stability and readiness for trading activity
- Collaborate with global teams to provide continuous support coverage and assist with testing, deployments, and upgrades
Required Experience & Skills
- Application support experience within financial services or trading environments
- Strong working knowledge of Linux systems and command-line tools
- Hands-on experience with the FIX protocol and electronic trading systems
- Understanding of futures, options, and listed derivatives markets
- Experience with scripting or automation to improve support efficiency
- Proficiency with databases such as MSSQL, Oracle, or Sybase, including complex query writing
- Ability to diagnose networking and infrastructure issues, including routing and firewall-related problems
P
Phaxis LLC
We stand for PERSEVERANCE, as we refuse to quit when the journey gets tough. Your gold is our mission, and we search day and night to find it.
50 to 99 employees
Staffing/Employment Agencies