Application Support / QA Tester

The Maxis Group

Mesa, AZ
1 day ago

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Skills

Acceptance Testingunmatched
Analysis Skillsunmatched
Application Programming Interface (API)unmatched
Applications Securityunmatched
Artificial Intelligence (AI)unmatched
Automationunmatched
Communication Skillsunmatched
Computer Programmingunmatched
Continuous Deployment/Deliveryunmatched
Continuous Integrationunmatched
Cross-Functionalunmatched
Debugging Skillsunmatched
Incident Responseunmatched
Integration Testingunmatched
Internet Applicationunmatched
Microsoft .NETunmatched
Microsoft C# (C Sharp)unmatched
Microsoft Windows Azureunmatched
Performance Testingunmatched
Problem Solving Skillsunmatched
Production Supportunmatched
Production Systemsunmatched
Quality Assuranceunmatched
Root Cause Analysisunmatched
SQL (Structured Query Language)unmatched
SQL Databasesunmatched
Seleniumunmatched
Software Administrationunmatched
Software Design for Test (SDET)unmatched
Software Engineeringunmatched
Software Testingunmatched
System Testunmatched
Technical Supportunmatched
Test Automationunmatched
Testingunmatched
User Interface/Experience (UI/UX)unmatched
Web Testingunmatched

Description

APPLICATION SUPPORT / QA TESTER

Contract
# Openings: 1
Duration: 6 months with possible extensions
Location: Local or Remote (This position is open to both local and remote candidates. However, the client prefers a strong local candidate, and priority consideration will be given to local talent when their qualifications and experience are comparable to, or stronger than, those of a remote candidate).
Work Type: Hybrid # days a week in Mesa, AZ office required (2 or 3 days in office per week)
Interview Process: Virtual video interviews (up to three)

Overview
Position: Seeking a candidate with a strong application support background, complemented by strong QA and development experience.

Experience: 8+years
Technologies: Selenium, Playwright, .Net Core, React, C#, TypeScript, Azure, CI/CD Pipeline, AI code generation tools (e.g., Copilot, Claude) and SQL
Skills: Excellent communication, Problem-solving, Debugging, Triaging, Cross functional collaboration, Monitoring, and Root cause Analysis.
Primary Scope: Application Monitoring, L2 Production Support, Release Support, Deployments, API Testing, Web Site/Application Testing, Security Testing, Batch System Testing, Performance Testing, Database testing and Integration Testing, Debugging the code and identifying the root cause for production incidents.

We are seeking a Senior SDET / Application Support Engineer who is equally strong in QA automation/testingandL2 application support. This role is a true 50/50 hybrid, requiring senior level depth in both areas. The ideal candidate brings strong debugging skills, hands on coding proficiency, and the ability to own production incidents end to end while also contributing to UI, API, and full stack testing.

This position does not require building automation frameworks from scratch, but it does requireprofessional level coding skills to debug application code effectively and support existing automation.

Key Responsibilities: Will need 8+ years of experience in the following:
Application Support & Production Ownership (50%)

Own all production incidents, including triage, RCA- Root Cause Analysis, and coordination with development teams.
Perform L2 Application/Production Support for critical applications; incidents may occur at any time.
Debug application code (C#, .NET Core, React, TypeScript) to identify root cause and provide detailed findings to developers.
Monitor applications using Azure Monitor and App Insights.
Participate in minimal on call rotation.
Delegate incident tasks to other teams when appropriate.
Support batch systems, performance issues, security concerns, and integration failures.
Cross functional collaboration to ensure stability across Dev, QA, UAT, and Prod environments.

Testing & QA Automation (50%)

Execute and maintain automation using Selenium and Playwright (no framework building required).
Perform Web Site / Web Application Testing across frontend and back end components.
Perform Testing for UI, API, full stack, database, integration, batch, performance, and security.
Write and debug automation code as needed to support testing activities.
Work as part of the team on performance, security, and integration testing (shared ownership).
Use AI tools (Copilot, Claude) to accelerate testing and debugging workflows.

Release, Deployment & CI/CD

Own and perform application deployments.
Run CI/CD pipelines and deploy code; triage pipeline issues and collaborate with developers to resolve them.
Validate releases in lower environments as part of sprint work.

Required Technical Skills

Professional level coding in C#, .NET Core, TypeScript, and React (required for deep debugging).
Strong experience with Selenium and Playwright.
Hands on experience with Azure, including Azure Monitor and App Insights.
Solid understanding of CI/CD pipelines (running builds, deployments, basic triage).
Strong SQL skills for database testing and investigation.
Familiarity with AI code generation tools (Copilot, Claude).

Required Soft Skills

Excellent communication and cross functional collaboration.
Strong problem solving and analytical thinking.
Ability to triage complex issues quickly and accurately.
Ability to work proactively (quality improvements) and reactively (incident response).
Strong ownership mindset and ability to manage high impact production issues.

What Makes This Role Unique

True 50/50 hybrid: Senior in both SDET and L2 support.
Hands on coding required, but no framework building.
Owns deployments and production incidents, not just testing.
Full stack testing across UI, API, database, batch, performance, and security.
High visibility role with direct impact on production stability and product quality.

Numbers & Facts

Location

Mesa, AZ

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