Application Support Sr - Contractor

AGM Tech Solutions, LLC

Cleveland, OH

JOB DETAILS
SKILLS
Ansible, Bash Scripting, Cloud Computing, Computer Science, Continuous Deployment/Delivery, Continuous Integration, Cross-Functional, Customer Relations, Data Recovery, Debugging Skills, DevOps, Disaster Recovery, Docker, Documentation, Git, Identify Issues, Incident Management, Jenkins, Linux Administration, Linux Operating System, Maintain Compliance, Microsoft Windows Azure, On Call, Operations Processes, Problem Solving Skills, Production Support, Production Systems, Python Programming/Scripting Language, Red Hat Linux Operating System, Root Cause Analysis, Scripting (Scripting Languages), Security Compliance, Software Administration, Software Engineering, Software Patches, Standard Operating Procedures (SOP), Systems Administration/Management, Systems Maintenance, Systems Reliability, Systems Scalability, Team Player, Unix Shell Programming
LOCATION
Cleveland, OH
POSTED
3 days ago

Job Summary: We are seeking a skilled OpenShift Administrator with a strong background in Linux system administration, scripting, automation and DevOps practices. The ideal candidate will be responsible for maintaining and supporting RedHat OpenShift clusters in production environment, providing 24*7 support, incident triage, and participating in release activities. You will work closely with cross-functional teams to ensure system reliability, scalability, and performance.

Key-Responsibilities: " Administer and maintain RedHat OpenShift clusters in production and non-production environment. Upgrade Clusters " Perform Linux system administration, troubleshooting, patching " Monitor cluster health, manage node scalability, resource optimization and ensure cluster availability (No downtime) " Troubleshoot and resolve issues related to infrastructure, network, pods, containers, and services " Participate in 24x7 production support (on-call rotation), handle critical incidents, and ensure minimal platform downtime " Develop and maintain shell/python scripts for automation of routine tasks and monitoring " Implement and support CI/CD pipelines using tools like Jenkins, GitOps Approach, or ArgoCD " Collaborate with development and release teams to support deployment and release activities " Create and maintain documentation for systems, processes, and standard operating procedures (SOPs) " Ensure compliance with security, backup, and disaster recovery policies " Platform monitoring using Dynatrace

MUST HAVE SKILLS: Level 3 5-7 years:
" RedHat OpenShift (v4.x preferred) " Linux (RedHat Linux, CoreOS) system administration " Shell scripting, bash, and/or Python " Knowledge of DevOps tools such as Jenkins, Git, Ansible, Helm, Docker, and GitOps workflows. " Understanding of container orchestration, pod scheduling, and cluster level debugging " Experience working in production support environments with on-call responsibilities " Familiarity with monitoring and logging solutions such as Prometheus, Grafana, ELK, FluentD " Good problem-solving skills and experience in incident triage and root cause analysis " RedHat Certified Specialist in OpenShift Administration or equivalent " Certified Kubernetes Administration (CKA) " Knowledge of Kubernetes, Istio, or service mesh technologies " Experience with Azure cloud platform " Experience with ArgoCD workflows.

FLEX SKILLS: N/A

SOFT SKILLS: Communication in team and throughout org, ability to follow standard operating procedures, team player, customer focused.

EDUCATION:
CKA Certified Kubernetes Administrator is a plus
RedHat Certified Specialist in OpenShift Administration or equivalent is a plus
5+ years of related work experience regardless of educational background
Bachelor's degree preferred, not required (software engineering, computer science, and/or related field)

About the Company

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AGM Tech Solutions, LLC