Application System Analyst II \ ContractContract08 - Contract

TalentBurst, Inc.

Irving, TX

Apply

JOB DETAILS

SKILLS

Customer Support/Service, Desktop PC, Microsoft Office, On Call, Problem Solving Skills, Software Administration, Systems Analysis, Team Player

LOCATION

Irving, TX

POSTED

Today

Application System Analyst II
Remote
W2 only, No C2C

Start: 08:00:00
End: 17:00:00

Experience with Clinical 3rd Party Applications (Non Imaging).
Submit with proof of education; Bachelor's Degree required

Summary:
The Application Analyst II position provides Tier 2 and Tier 3 application support of medium to high complexity for a large portfolio of back office applications for a large, multi-regional Healthcare System; provides incident and problem management support following the outlined ITIL processes; participates in an on-call rotation to provide 24/7 desktop application support of all back office systems with an advanced understanding of Microsoft Office, collaboration products and other back office applications including functionality and technical architecture; works in a team setting, sharing information and assisting others while providing quality support to both internal and external users with a focus on customer service and timeliness. Position requires a self-starter with the ability to work with minimal oversight.

Responsibilities:
Provides/coordinates resolution of issues while recommending procedures and controls for problem prevention for future like issues
Follows the outlined Service Management Processes including issue/request SLA and SEV1 and 2 application outages
Responsible for thorough documentation within call tracking database and knowledge database to document work around or resolution of frequent incidents to enhance quality of problem resolutions for future incidents
Coordinates code changes with appropriate vendor related to desktop application issues
Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues

#BSA1

#Linkd

About the Company

TalentBurst, Inc.

For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions.

Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media!

COMPANY SIZE

5,000 to 9,999 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2002

WEBSITE

http://www.talentburst.com/

Resume Resources

Free Resume Templates Free Resume Builder