Automation, Communication Skills, Computer Systems, Customer Relations, Diagnostics Solutions/Software, English Language, Help Desk, Identify Issues, Mobile Devices, Network Routers, Problem Solving Skills
Experience performing remote troubleshooting through diagnostic techniques and pertinent questions • Tech savvy with working knowledge of office automation products, databases, routers and mobile devices • Good understanding of computer systems, devices and other tech products • Ability to diagnose and resolve basic technical issues • Proficiency in English • Excellent communication skills • Customer-oriented • Experience with other ticket-oriented workflow (i.e. help desk or other work order support)