Own multiple software applications that are used by the business to design, deploy, and manage our automated solutions.
Partner with development, hosting, and platform teams to ensure delivery and ongoing optimization of assigned tools (note: these teams are outside of the Tools Portfolio Management Team)
Define and maintain vision, strategy, and roadmaps for application tools that aligns with business objectives and the broader application portfolio strategy.
Conduct user research, gather stakeholder feedback, and monitor market trends to inform product decisions and prioritization.
Translate business needs into clear requirements; prioritize features based on value, impact, and feasibility.
Collaborate with engineering, design, solution development, IT, and our internal development teams to ensure cohesive development, delivery, and optimization.
Oversee the full lifecycle of assigned application tools with focus on value delivery and operational efficiency.
Define and maintain KPIs, track adoption and tool effectiveness, and drive continuous improvement through data-informed decisions.
Support rationalization efforts in collaboration with the Integration Architect and Portfolio Director. Align tool investments to multi-year strategic plans.
Serve as the primary liaison for tool-specific updates, training coordination, and cross-functional alignment.
Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
8-10+ years in product or portfolio management, with a focus on enterprise software tools, SaaS platforms, or internal systems.
Solid understanding of software development processes, system integration, and web technologies.
Experience managing products through full lifecycle using Agile methodologies is desired.
Skilled in connecting product decisions to business outcomes, analyzing data, and prioritizing features for impact.
Demonstrated ability to influence cross-functional teams and drive alignment without direct authority.
Strong understanding for users and experience shaping solutions based on real-world customer needs.
Exceptional written and verbal communication skills with a collaborative approach to problem-solving.