Application & Workflow Specialist, Reporting

Application & Workflow Specialist, Reporting

• Applications are considered on a rolling basis
• Multiple locations
• Remote

I"m interested

• Applications are considered on a rolling basis
• Multiple locations
• Remote

Job Description

Are you ready to take the next step in your career? If you enjoy improving workflows, supporting healthcare technology users, and helping radiology teams work more efficiently, this could be the right fit for you.

We're looking for an Application & Workflow Specialist, Reporting to join Sectra. This role is ideal for someone with experience supporting radiology workflows, reporting systems, or PACS environments who is excited about improving operational efficiency and helping healthcare organizations optimize how they use reporting technology.

This position plays a key role in supporting reporting workflows and operational processes across customer environments. You will partner closely with radiologists, clinical users, PACS teams, project teams, and technical resources to help customers optimize reporting efficiency, streamline workflows, and improve day-to-day operations within their imaging environments.

The ideal candidate brings a strong understanding of radiology operations, reporting workflows, and healthcare technology, along with the ability to work directly with customers to analyze workflows, troubleshoot operational challenges, support onboarding and go-lives, and deliver meaningful workflow improvements. Experience with reporting platforms such as Powerscribe 360 is strongly preferred.

In this role, you will:

• Conduct workflow analysis and support optimization of reporting related workflows within customer environments
• Support implementation, onboarding, configuration, and go-live activities related to reporting solutions and workflow processes
• Partner with customers to understand operational challenges and recommend workflow improvements and best practices
• Support troubleshooting and resolution of reporting workflow, application, and end-user issues
• Collaborate with applications, integration, project management, and customer teams to support successful customer outcomes
• Support customer training and workflow education initiatives both remotely and onsite
• Assist with workflow validation, testing, optimization, and operational readiness activities
• Help customers improve reporting efficiency and overall workflow effectiveness
• Develop and maintain workflow documentation, operational resources, and customer support materials
• Participate in customer meetings, workflow discussions, and operational improvement initiatives
• Travel to customer sites as needed to support implementations, go-lives, workflow assessments, and customer engagement activities

Work with great people

Erwin Krikken

Support Engineer & Project Engineer

"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."

Sofia Adolfsson

UX Designer

"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."

Erwin Krikken

Support Engineer & Project Engineer

"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."

Sofia Adolfsson

UX Designer

"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."

Erwin Krikken

Support Engineer & Project Engineer

"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."

Sofia Adolfsson

UX Designer

"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."

Erwin Krikken

Support Engineer & Project Engineer

"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."

Sofia Adolfsson

UX Designer

"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."

Erwin Krikken

Support Engineer & Project Engineer

"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."

Sofia Adolfsson

UX Designer

"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."

Adam Alsegård

Software Engineer

"I believe Sectra is a great company, with the possibility for personal growth."

Carl Folkesson

Software Engineer

"In every part of my work there is a problem that needs to be analyzed and resolved, and the feeling when you finally resolve that problem is one of the best feelings in the world."

Johan Carlegrim

General Manager

"For me, Sectra is a great place to work. While everyone at Sectra is highly skilled and professional, they are also easy-going and friendly."

Ahmed Aouicha

Support Engineer

"My passion is helping people, and I like the responsibility that comes with my role."

Hanna Bäcker

First Line Support and Upgrade Coord

"Our customers often call us during emergencies, and we have to solve their problems quickly. It's clear that our work has a real impact on patients" lives."

Sonia Maria

Account Manager

"Sectra is a great place to work. From the fantastic work atmosphere to the cooperation between employees, to the freedom to do our job to deliver the best solutions to the customers.""

Lindsay van Ballegooij

Account Manager

"Our customers are passionate and take part in the development of our products. Every customer visit gives me new ideas and insights which can be taken back to my colleagues.""

Zoe Varricchio

Project Manager

"Regardless of how long you have been with our organization, your ideas are always taken into consideration, and provided that they are worthwhile, they tend to be implemented."

Stephanie Dahl

Project Manager Global Search

"From day one, Sectra has felt like home for me. Working with great people, many of who I consider to be close personal friends is a luxury I do not think I will be able to find elsewhere."

Johan Uppman

Software Engineer

"My journey at Sectra started with a summer job at Sectra Communications. After that, I was hooked."

Rober Kloosterman

Support engineer

"I began working a couple of days a week as a support assistant during my studies. Combining the theory from my studies with practical, real-world experience was a great way to learn."

Skills & Requirements

To be successful in this role, you should:

• Have 3-7 years of experience working within radiology, PACS, reporting systems, or healthcare imaging workflows
• Have prior experience as a PACS Administrator, SuperUser, Applications Specialist, Radiology IT Analyst, or similar role
• Have a strong understanding of radiology workflows, reporting operations, and healthcare imaging environments
• Experience supporting reporting platforms such as Powerscribe 360
• Be comfortable troubleshooting workflow and operational issues in customer facing environments
• Be organized, detail-oriented, and committed to documentation and process consistency
• Demonstrate strong communication, collaboration, and customer service skills
• Be able to quickly learn new applications, workflows, and technologies
• Be fluent in English
• Travel as required (up to 80%)

Nice-to-haves (not required to apply):

• Experience working with radiologists and reporting focused operational workflows
• Familiarity with PACS, RIS, healthcare interoperability, or imaging related systems
• Experience supporting customer onboarding, go-lives, or workflow optimization initiatives
• Exposure to healthcare integrations or reporting related interoperability workflows
• Prior experience supporting customer facing healthcare IT environments

Why this role?

• You'll gain hands-on experience supporting complex healthcare workflows and reporting operations
• You'll directly contribute to improving healthcare efficiency and patient care outcomes
• You'll work closely with radiology teams and healthcare professionals to optimize real-world operational workflows
• It's a strong growth opportunity toward advanced applications, workflow consulting, customer success, or operational leadership roles
• You'll join a collaborative team focused on solving meaningful workflow and operational challenges

Other Information

• We recruit on an ongoing basis, and the goal is for the right candidate to start as soon as possible
• The salary range for this position is $80,000-$100,000, based on experience and qualifications
• Sectra provides a competitive total rewards package including comprehensive benefits, retirement plan with matching, and career development programs

Sectra celebrates diversity and is proud to be an equal opportunity employer. We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status.

Great Place to Work

• Making a difference

• Great colleagues

• Personal development

• Innovation & technology

• Global environment

• Working close to customers

• Göra skillnad

• Personlig utveckling

• Global miljö

• Grymma kollegor

• Innovation och teknologi

• Kundfokus

• Gør en forskel

• Personlig udvikling

• Globalt miljø

• Fantastiske kollegaer

• Innovation & Teknologi

• Arbejde tæt på kunderne

• Je maakt écht verschil

• Persoonlijke ontwikkeling

• Duurzaamheid

• Leuke collega's

• Innovatie & Technologie

• Werk samen met medische professionals

• Gjøre en forskjell

• Personlig utvikling

• Globalt miljø

• Fantastiske kollegaer

• Innovasjon og teknologi

• Arbeide nær kunder

About the company

Sectra develops and sells cutting-edge solutions for medical IT and cybersecurity. We help hospitals and those who are training future healthcare personnel to improve their efficiency so that patients can receive better care. We also support and help defense, authorities, and critical social functions to secure their communication against eavesdropping and protect their systems against unauthorized access. This is how we create conditions for a healthier and safer society.

One thing that identifies us at Sectra is our customer obsession- our ability and willingness to understand, create value for and stand up for our customers. This shared priority is at the core of our culture. Our customers describe this as having the knowledge to meet expectations, the passion to exceed them. As we hire for attitude and ability - train for skill, we happily expand your knowledge, if you bring the passion and willingness to learn.

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Talent Acquisition Team | Contact Person

Send e-mail Careers-na@sectra.com

I"m interested

Sectra

Multiple locations | Remote

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