Applications Analyst II

Boston Medical Center

Remote, OR(remote)

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JOB DETAILS

SKILLS

Analysis Skills, Brokerage, Business Processes, Business Solutions, Business Strategy, Communication Skills, Cross-Functional, Crystal Reports, Customer Relations, Customer Service Systems, Customer Support/Service, Data Analysis, Data Profiling, Database Administration, Database Triggers, Electronic Medical Records, Establish Priorities, Federal Laws and Regulations, HL7 (Health Level 7), Identify Issues, Information Technology & Information Systems, Medical Record System, Microsoft Access Database, Microsoft Excel, Microsoft Office, Microsoft Product Family, Multitasking, Needs Assessment, On Call, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Analysis, Process Engineering, Process Improvement, Project Development, Project Planning, Project/Program Management, Regulatory Reports, Reporting Skills, SAP BusinessObjects, SQL (Structured Query Language), State Laws and Regulations, Stored Procedures, Systems Analysis, Team Player, Technical Consulting, Technical Leadership, Technical Support, Technical Writing, Trend Analysis, Writing Skills

LOCATION

Remote, OR

POSTED

30+ days ago

The Application Analyst II is responsible for aligning technology solutions with business strategies related to federal, state and local regulatory reporting. The Application Analyst II functions as technical liaison and broker of services with various vendors. The Application Analyst must develop and maintain credibility and effective working relations with both clinical customers and IT personnel. The Application Analyst II must demonstrate an understanding of business problems, as well as IT strategies, issues, and priorities. This position requires forward-thinking individuals who seek opportunities to apply technology to improving business processes within strategic organizational goals. This candidate is required to have analytic and report expertise. Ability to perform data analysis, data profiling, analytic and report design, data design, development, and delivery.

ESSENTIAL RESPONSIBILITIES / DUTIES:

Provide support to assigned customers in defining or designing business processes and identifying enabling technologies based on customer requirements. Ability to be a team player; flexible, friendly, congenial, and enthusiastic Actively seek ways to apply technology to business processes, researching and providing information on technical trends and competitors' practices relevant to the assigned client business; Assess near-term needs, utilizing structured interview processes to establish business priorities. Consult with technical subject matter experts and develop alternative technical solutions; advise on options, risks, costs versus benefits, and impact on other business processes and system priorities; Coordinate multi-system solutions to clarify interdependencies (and interfaces) so that systems appear seamless to customers. Align with other IT functional areas to remain apprised of project status and inform customer management of progress. Conversely, keep the IT group's technology and service managers aware of user issues and potential potholes or resolve conflicts; Diagnose, analyze, and resolve software issues independently or by engaging the appropriate parties to achieve a resolution. Document all aspects of the project plans (scope, definition, testing, delivery and support) and coordinate business/clinical and IT implementation resources for successful delivery. Actively participate in the team environment and enable colleagues to fulfill the department's operating objectives. Conducts business process analyses, needs assessments, and preliminary cost versus benefit measurements; brokers other IT services; and communicates trends and requirements to and from customers and IT. Responsible for proactively identifying opportunities to apply technologies to business processes. Informs and advises customers on information system technologies' functionality, costs, benefits, and implementation requirements. Participate in an on-call customer support rotation during normal business hours and off hours Perform other duties as assigned or necessary.

Must adhere to all of BMC's RESPECT behavioral standards.

JOB REQUIREMENTS

EDUCATION:

Associate's degree required, Bachelor's degree preferred

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

None required.

EXPERIENCE:

Required:

2 + years relevant experience in either of the following:
Business systems analysis, preferably across multiple hardware and software platforms or Business unit experience that includes working closely with IT in the development and implementation of systems.

Additional experience desired:

- Previous experience in business process re-engineering or process improvement is desirable, involving broad-based information systems and utilizing tools and techniques to effect business change.

-Experience in organizing, planning, and executing large-scale projects from vision through implementation, involving internal personnel, contractors, and vendors.

- Developing reports in SQL, reporting tools (such as Crystal, Reports, Business Objects, Excel, Access)

- Experience with EMR or EHR system.

KNOWLEDGE AND SKILLS:

- Knowledge of the assigned business area's products and processes.
- Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business.
- Understanding of project management concepts in planning and implementing multiple projects in a cross functional environment.

- Strong written communication skills, including project documentation and technical writing.
- Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization.
- Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans.
- Ability to solve problems often spanning multiple environments in a business area.
- Understanding of how IT affects an organization and ability to link it to redesigned business process.
- Ability to be a team player; flexible, friendly, congenial, and enthusiastic.
- Proficiency in Microsoft Office products.
- Experience creating database objects such as Tables, Constraints, Indexes, Views, Stored Procedures, and Triggers.

- HL7 knowledge is a plus.
- RL6 Application Knowledge is a plus.
Req id: 30869

About the Company

Boston Medical Center

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