Applications & Business Analyst 2

• Develop understanding of enterprise application software systems such as Product Lifecycle Management System, HRIS, Manufacturing Execution System & Enterprise Resource Planning in collaboration with solution partners.
• Configure or enhance the application system to meet business stakeholder requests.
• Participate in the coordination and functional knowledge transfer of capabilities released with new modules, upgrades, fixes, or new installations for business stakeholders.
• Escalate issues, when necessary, with solution partners, integrates with problem management and performs root cause analysis when necessary.
• Update existing documentation where available, develop new documentation as required.
• Learn new systems and get required training from senior team members as in support of a Dev/Ops model.
• Participate in or conduct user acceptance testing, including assisting in the development of user guides and reference materials.
• Assess business requirements and develop an understanding of business processes through interviews, workshops, or observation
• Document requirements using Agile practices, Traceability Matrix requirements or similar standard tool(s)
• Use analytical thinking to improve or design new business processes; document process design and mapping, including business rules and process flow impacts
• Develop test scenarios and cases for use in singular systems testing (involving only one application)
• Assist business partners with the selection and implementation of new vendors and software
• Partner with the Project Manager, Program Managers, Product Owners and/or the business community to ensure that project deliverables are met, communicate regular status updates, and actively assist in issue resolution and communication
• Document resource requirements and works to support complete project plans
• Other projects and duties as assigned
• Applications & Business Analyst 2 Essential Functions (In addition to the above)
• Responsible for application support to the user community for system capabilities fulfilling requests of moderate to high complexity.
• Facilitate the rollout of updates, code deployments, or bug fixes while adhering to Change Management processes to support the maintenance and continuous improvement of enterprise applications.
• Design and build custom solutions from low to medium complexity using existing technologies to bridge the gap between current state and future state processes.
• Ability to work with cross-functional teams, interpret business needs or objectives, and translate them into process and system requirements.
• Participate in or conduct end user training, including development of user guides and reference materials
• Guide learning and adoption of new technologies through business partnerships
• Serve in the Project Manager role for smaller initiatives
• Maintain relationships with vendors, partner teams, and enterprise customers.
• Review the status of projects and issues with project leadership.
• Develop new processes and procedures to meet current challenges.
• Work independently to analyze and resolve system related problems.

• Bachelor's degree Management Information Systems or relevant field of study; or equivalent combination of education and experience.
• 2 to 4 years work experience in an enterprise application support, business analyst or development role
• Preference for work experience in a manufacturing/product development/service environment, IT infrastructure/applications development/support delivering IT services to wide variety of business customers.
• Preference for work experience in or sales/marketing/service environment delivering learning management, retail management, point of sale or commerce system
• Familiar with application development standards, software development lifecycle, and working with Agile principles.
• Experience building and maintaining software solutions including ETL, APIs / web services, databases, development, and other methodologies.
• Familiarity with development tools in a Microsoft technology stack
• Strong analytical and problem-solving skills.
• Experience working in a team-oriented, collaborative environment with the ability to manage multiple tasks and system support situations.

Our Benefits: Cirrus provides a range of exciting benefits, including:

• Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options
• Employer-Paid Coverages: Group term life, short- and long-term disability insurance
• Flexible Spending Accounts: FSA and HSA offerings with company contributions to HSA
• Well-being: Calm Health, Employee Assistance Program, and wellness incentives through medical provider
• 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting at 1 year of service
• PTO: Various PTO plans starting at 100 hours accrued within the first year
• Additional Time off Benefits: Paid holidays, 2 weeks of Paid Parental leave, paid time for funeral leave and jury duty
• Career Development: Tuition reimbursement program and professional growth opportunities
• Exclusive Discounts: Cirrus Store, partner and marketplace discounts available
• Community & Engagement: Company and employee clubs at various locations