Applications Engineer

This role is located in South Burlington, Vermont

Responsibilities:• Provide sales and service support to incoming leads on the phone, through our website, and via our online chat platform • Work with customers to strategize solutions for their application challenges through engineering analysis and provide application quotations and post-sale product support • Collaborate with supporting departments to ensure accurate pricing, purchasing, and service for your customers • Review cost accounting on sales orders to ensure profitability on each transaction • Be the liaison between Instrumart and our vendors for sales, service, discount structure, and pricing • Work with management, marketing, and website teams to establish go-to-market strategies, product documentation, and pricing • Assist the shipping department in the pulling and verification of parts on sales orders or incoming shipments • Test and verify products received from vendors and customers • Occasionally perform production, calibration, and modification of existing components to meet application demandRequirements:• Strong technical skills and business acumen • Excellent time and workload management skills • Customer service oriented • Critical thinking- using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems • Ability to quickly and efficiently learn new product technologies • Initiative and ability to work both independently and as part of a team • Strong attention to detail • Excellent communication skills, both verbally and in writing • Associate's Degree in Mechanical, Electrical, or general Engineering is required; • Bachelor's Degree is preferred. • Previous sales and product support experience, along with product management experience, is preferred.