Applications Engineer

Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mitsubishi Electric Iconics Digital Solutions considers all of these variables when extending an offer of employment.

Position Overview

The Applications Engineer will be supporting the Quality Professional Services team for the design and implementation of major automation systems include extremely large commercial building automation, process automation, and factory automation systems. In your role, you will be involved in the integration of large and diverse types of commercial and industrial equipment and sensors, as well as customer databases and IT applications. You will be contributing to the organization and analysis of monitored data, and will be designing critical graphical dashboards, reports, alerts, and workflows based on such data to improve customer operations. Additionally, you will support the deployment of our tenant applications for workplace management.

Key Responsibilities

• Collaborating directly with the customer on the design, implementation and delivery of solutions to meet/exceed the customers' requirements. Taking full ownership of tasks required.

• Play an active role in the project team and wider business teams supporting our culture.

• Use your innovative and problem-solving skills to identify improvements and opportunities throughout each project.

• Collaborate with colleagues in Sales and Software Development to achieve top outcomes.

• Assist, consult, and implement projects for key customers.

• Act as a trusted advisor, providing expert guidance on MEIDS software solutions.

• Uphold the highest standards of professional integrity in all customer interactions.

• Develop a strong understanding of industry concepts, practices, and procedures.

• A positive 'can-do' attitude and be passionate about your own development.

• A passion to modernize the workspaces and factories of the future.

• Time management, prioritization, and communication skills.

• Other duties as assigned by MEIDS.

Required Skills & Qualifications

Education: Bachelor's degree in Engineering, Computer Science, or related field

Experience:

• 1-5 years' experience with Automation Software deployment (BMS or BAS or SCADA or DCS system experience)

• Experience with on prem, cloud, and hybrid solutions with digital transformation initiatives

• Proficiency in web-based configuration

• Ability to read and understand building plans

• Highly organized and detailed oriented

Technical Skills:

• General understanding of industrial/building automation, software solutions, and system integration.

• Very experienced with Microsoft Office Suite including Excel, PowerPoint, OneNote, Word, and Teams

• Experience with Operating Systems

• Experience with computer, industrial networking, and IoT protocols such as OPC, BACnet, Modbus, SNMP, MQTT, and Web Services

• Experience in SQL Server database design, queries, stored procedures etc.

Collaboration & Communication:

• Excellent communication and interpersonal skills, both written and verbal.

• Ability to collaborate with local and remote team members

Other:

• Strategic thinker with a focus on customer success.

• Comfortable with customer facing activities

Preferred Qualifications

• Knowledge of industrial/building automation industries

• Artistic skills, UX design, and web design a plus

• Experience with on prem, cloud, and hybrid solutions with digital transformation solutions

• Programming ability using programing languages such as VBA, C#, Python, etc.

• Knowledge of Azure infrastructure and components.

• Familiarity with MEIDS or similar platforms is a plus

Location & Travel

• Position is based in Washington, DC

• Initial training will be based in Foxboro, Massachusetts

• Once CAC qualifications are met, work will be performed on-site, 8 working hours per day, Monday through Friday

• The post initial work period (up to 1 year) may require 5-15% travel and may include international and weekend travel

About our company

Founded in 1986, MEIDS is a company of innovators creating breakthrough software and striving for excellence in software engineering, product design and customer support. For over 35 years, the company has grown rapidly and has successfully deployed more than 350,000 software applications to manufacturing, industrial automation, energy management, and building automation markets worldwide.

MEIDS' solutions deliver real time visibility into all levels of the operation, from the plant floor to engineering to executive management. Our products help companies and organizations to become more profitable, agile and efficient, to improve quality, and to be more sustainable. As a Microsoft Gold Certified Partner and six-time Microsoft Partner of the Year winner, the company is always on the cutting edge of technology.

Benefits:

• PTO

• Paid sick leave

• 13 holidays

• Home office allowance

• 401k match with company contribution and match

• Employee Assistance Program

• Health, dental and vision insurance

• Flexible Spending Account

MEIDS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.