Applications Trainer I-III - Camino Media

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.

As we grow our team, we are looking for individuals who believe the patient is always #1.

Why work for us?

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts
• Continuing education assistance to grow and further your talents
• 403(B) plan with company matching

Intrigued? We'd love to hear from you! Please review the job details below and then click "apply."

We're looking for someone to join our team as an Applications Trainer I-III who:

Position Summary:

The Applications Trainer I is responsible for designing, delivering, and supporting training programs for clinical and administrative staff across a variety of health IT systems, including, but not limited to, Epic. This position plays a key role in supporting application adoption and optimal use by tailoring training to real-world workflows and organizational goals. The Applications Trainer I collaborates with stakeholders across departments to ensure end-users are equipped to use technology effectively and confidently.

Essential Functions:

• Collaborate with application analysts and operational leaders to align training with system functionality and clinical/administrative workflows.

• Assist in assessing learning needs, identifying gaps, and incorporating feedback into training plans.

• Participate in developing and maintaining training plans that support system implementations, upgrades, and workflow enhancements.

• Deliver engaging and informative training sessions for new hires and existing users, including in-person, remote, and blended learning formats.

• Develop and update training materials such as manuals, quick reference guides, and e-learning modules to reflect current workflows and application updates.

• Provide refresher or remediation training based on usage data, support ticket trends, or observed challenges.

• Collaborate with vendors and internal teams to support upgrade or optimization training initiatives.

Requirements:

• Proficiency or certification in at least one Epic module (e.g., EpicCare Ambulatory, Cadence) is desirable.
• Associate's degree in health information technology, Education, Healthcare Administration, or a related field required.
• Bachelor's degree preferred.
• An equivalent combination of education and relevant experience may be considered in lieu of a formal degree.
• Experience with Epic and other clinical or operational applications preferred.
• Familiarity with EHR systems, clinical workflows, and adult learning principles.
• Understanding of IT service management frameworks (e.g., ITIL) is beneficial.

Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.

Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!