Appointment Setter

Are you someone who genuinely enjoys connecting with people and making their day a little easier? Ed Morse Automotive Group is looking for a bright, energetic Appointment Setter to join our vibrant team right here in Delray Beach, Florida! We're not just about selling cars; we're about building lasting relationships and providing exceptional service throughout a customer's automotive journey. As an Appointment Setter, you'll be the first point of contact for many, playing a crucial role in ensuring our customers receive the timely and professional service they deserve. You'll have the chance to make a real impact by connecting with our community and helping them keep their vehicles in top shape. If you're looking for a role where your positive attitude shines and you can contribute to a supportive and growing team, wed love to welcome you aboard!

Salary Range: $45000.00 - $55000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Tuition Reimbursement

Career Growth Opportunities

Retirement Plan

Weekly Pay

401k + Company Match

Paid Holidays

Employee Discounts

Referral Program

Paid Volunteer Days

Unlimited Career Potential

Uncapped Commission

Bonus Opportunities

Responsibilities

• Engage with potential customers over the phone to schedule service appointments.
• Clearly communicate the benefits of scheduling service with Ed Morse Automotive Group.
• Accurately record customer information and appointment details in our system.
• Address basic customer inquiries and direct more complex questions to the appropriate department.
• Strive to meet daily appointment setting goals.
• Maintain a friendly and professional demeanor during all customer interactions.

• High school diploma or equivalent.
• Previous experience in a customer service or call center role is a plus.
• Excellent verbal and written communication skills.
• Strong listening and problem-solving abilities.
• Comfortable using computer systems and basic software.
• A positive and enthusiastic attitude.