Position Overview

Lux Digital Marketing LLC is seeking a motivated, energetic, and results-driven Appointment Setter to help generate qualified sales opportunities for the company.

This role is responsible for outbound prospecting, lead follow-up, appointment scheduling, and supporting the sales pipeline by booking qualified meetings for the sales team. The ideal candidate is confident communicating with potential clients, organized, persistent, and comfortable working in a fast-paced remote environment.

The Appointment Setter plays a critical role in company growth by helping generate new business opportunities and ensuring prospects are properly qualified before sales calls.

Key Responsibilities

Lead Outreach & Prospecting

• Conduct outbound outreach through calls, SMS, email, and social media messaging
• Follow up with inbound leads and marketing-generated prospects
• Qualify leads based on company criteria and campaign goals
• Build and maintain a consistent pipeline of qualified prospects
• Engage prospects professionally and confidently to generate interest

Appointment Scheduling

• Schedule qualified appointments for the sales team
• Confirm appointments and ensure prospects are properly prepared for calls
• Maintain accurate records of outreach activity and appointments booked
• Coordinate with sales representatives to ensure smooth handoff of leads

CRM & Communication Management

• Update CRM systems with accurate prospect and communication information
• Track follow-up activities and maintain organized prospect records
• Respond to lead inquiries in a timely and professional manner
• Collaborate with internal teams to improve lead quality and appointment conversion rates

Performance Expectations

Success in this role will be measured by:

• Number of qualified appointments booked
• Closed deals generated from booked appointments
• Consistent outreach activity and follow-up execution
• Lead response times and communication quality
• Accurate CRM management and organization
• Overall contribution to company sales growth

Requirements

• Previous appointment setting, sales, customer service, or lead generation experience preferred
• Strong spoken and written English communication skills required
• Comfortable speaking with prospects and handling objections
• Confident, professional, and persuasive communicator
• Strong organizational and time-management skills
• Ability to work independently in a fully remote environment
• Self-motivated and goal-oriented mindset
• Ability to manage consistent daily outreach activity

Preferred Experience With

• CRM systems (GoHighLevel, HubSpot, Salesforce, etc.)
• Slack and Zoom
• Google Workspace
• Sales pipelines and lead management
• SMS and email outreach systems
• Cold calling and follow-up processes

Work Schedule & Location

• Full-Time Position
• 100% Remote (Overseas)
• Schedule: Monday – Friday
• Hours: 10:00 AM EST – 5:00 PM EST
• Candidates must be consistently available during standard EST business hours

Remote Work Requirements

• Reliable high-speed internet connection
• Quiet and professional work environment
• Ability to attend meetings with camera on when required
• Consistent availability during EST business hours

Employment Status

Employment with Lux Digital Marketing LLC is at-will, meaning either the employee or the company may terminate employment at any time, with or without cause or notice, in accordance with applicable law.

Confidentiality & Professional Standards

As a condition of employment, the Appointment Setter must adhere to all Lux Digital Marketing LLC policies, including confidentiality, non-disclosure, and professional conduct standards. Additional policies and onboarding materials will be provided upon hire.

Ideal Candidate Profile

• Strong communication and interpersonal skills
• Positive attitude and high energy
• Persistent and comfortable with outbound outreach
• Organized and detail-oriented
• Self-motivated and competitive mindset
• Coachable and eager to improve performance
• Comfortable working remotely and independently
• Focused on achieving and exceeding goals

Success in This Role Looks Like

• Consistently booking qualified appointments
• Generating closed deals for the sales team
• Maintaining high outreach and follow-up activity
• Professional communication with prospects
• Strong collaboration with the sales team
• Accurate CRM management and organization
• Contributing to overall company revenue growth