Administrative Skills, Calendar Management, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Service Management, Customer Support/Service, Develop and Maintain Customers, Lead Generation, Marketing, Marketing Campaign, Multitasking, Onboarding, Online Marketing, Organizational Skills, Presentation/Verbal Skills, Protective Services, Record Keeping, Sales, Sales Prospecting, Sales Support, Technical Marketing, Technical Support, Telephone Skills, Time Management, Web Design, Writing Skills
Lake Elsinore, California
Job Description:
Position Overview:
Security Base Group Inc. is seeking a motivated, organized, and professional individual to support our sales, marketing, customer service, CRM management, and administrative operations. This position plays a key role in helping our team generate new business, maintain strong client relationships, and ensure leads are properly managed from initial inquiry through the sales process.
Primary Responsibilities:
- Answer incoming calls and inquiries from prospective clients.
- Follow up with leads via phone, email, and text.
- Schedule appointments for the sales team.
- Maintain and update CRM records accurately.
- Track lead activity and ensure timely follow-up.
- Assist with proposals, quotes, contracts, and client onboarding.
- Coordinate with website developers, marketing vendors, Google Ads support, and technical support teams.
- Monitor online lead generation efforts and marketing campaigns.
- Assist with administrative projects and daily office operations.
- Provide excellent customer service and professional communication.
Qualifications:
- 1–3 years of customer service, administrative, sales support, or appointment-setting experience.
- Experience with CRM software preferred.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
Application Question(s):
- What is the typing speed? How many words per minute?
- How many years of CRM experience do you have?
- What CRM systems have you used?
- Have you ever followed up with leads by phone, text, and email?
- Have you scheduled appointments for a sales team?
- Are you comfortable coordinating with marketing vendors and technical support teams?
- Why are you interested in this position?
Experience:
- Sales and Marketing: 3 years (Preferred)
Work Location: In person
About Security Base Group Inc:Security Base Group, Inc. serves a mission, and the mission is to serve our clients with affordable, elite, respectful and well-trained security professionals, 24 hours a day. Our security guard services exceed client expectations and ensure a sense of security that you want and expect.