Claims Processing, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Insurance, Interpersonal Skills, Licensing, Life Insurance, Mentoring, Organizational Skills, Property and Casualty Insurance, Record Keeping, Retirement Plan, Sales, Work From Home
Join Farmers Insurance District of Alabama in Mountain Brook as an Apprentice Agent in a hybrid role combining local office work and remote responsibilities. This position offers structured training through the University of Farmers® and district mentorship, providing a clear development path toward a successful career in insurance and potential agency ownership.
Responsibilities
- Learn and recommend Auto, Home, Life, and Commercial insurance products tailored to client needs.
- Support new and existing clients through quotes, applications, policy changes, and the claims process.
- Provide exceptional customer service and maintain accurate records in the agency CRM.
- Participate in district-led training, mentorship sessions, and ongoing professional development.
- Engage in community outreach and local networking to build relationships and generate referrals.
- Work toward performance goals and progressively assume greater sales and client-management responsibilities.
Qualifications
- Willingness and ability to obtain required Alabama insurance licenses (Property & Casualty and Life/Health).
- Strong interpersonal and communication skills; coachable and eager to learn.
- Customer-service or sales experience preferred but not required; past experience will accelerate success.
- Organized, self-motivated, and comfortable using CRM and basic office technology.
- Professional demeanor and a commitment to ethical, client-focused service.
Compensation and Benefits
- Competitive compensation with base pay, bonus opportunities, and potential for renewal income.
- Hands-on training, mentorship, and a clear path for career growth and possible agency ownership.
- Benefits may include health, dental, vision, and life insurance; retirement plan; and paid time off.
- Flexible hybrid schedule with a primary Monday–Friday structure and support for work–life balance.
- Support for licensing costs and access to professional development resources.
Location
- Mountain Brook, Alabama (hybrid: local office presence in the greater Birmingham area and remote work as required)
Farmers Insurance District of Alabama is an equal opportunity employer. This role is designed for individuals seeking a structured training environment, supportive mentorship, and meaningful opportunity for long-term career growth in the insurance industry.
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Farmers Insurance District of Alabama and Mississippi