Apple iPad, Carpentry, Construction, Customer Support/Service, Documentation, Driver's License, Hand Tools, Identify Issues, Loading/Unloading, On Site Support, Product Documentation, Reporting Skills, Technical Writing, Warehousing, Willing to Travel
The Sliding Door Company is a successful manufacturer and distributor of high-end interior glass solutions with 13 Showroom's throughout North America. Since 2005, our objective has always been to provide functional, state-of-the-art interior doors that optimize the available floor space in any residential setting.
Position Overview:
The Apprentice Installer will provide support and assistance to the Lead Installer with the preparation and installation of sliding glass doors and their accessories.
Job Tasks:- Provide support to the lead installer assisting with onsite Installations of Sliding Doors and their accessories
- Pull all necessary parts for the daily installation per the daily schedule
- Assist in the proper loading of the installation vans
- Assist in the clean-up of every job. Leaving the job site cleaner then when we arrive
- Good customer service skills
- Assist in warehouse cutting and assembly department when needed
Vehicle Preparation & Maintenance:- Complete the Installer vehicle Inspection Sheet weekly to insure the safe mechanical condition of the vehicle
- Document all issues on the inspection sheet and report them immediately to the Operations Technician
- Ensure all required checklists (Tool and Equipment Checklist, Hardware Checklist, and Installer Spare Parts checklist have been completed
Product Knowledge:- Learn product specifications and product applications
- Learn Installation process and any related field issues
- Learn to access and efficiently store product detailed drawings, specifications, etc.
- Learn company product/technical manual and its contents
Field Measurements (when needed): - Assist with onsite measurements and gather all pertinent field information for orders placed.
- Assist with all necessary forms and documentation
Service Calls: (when needed)- Assist with onsite service calls for customers with:
- Defective products, installation issues, onsite troubleshooting, and small repairs
Qualifications:- 1-2 years of experience in finish carpentry and/or construction including installation of window and door products
- Experience using power and hand tools and or framing
- Ability to read and interpret technical procedures, manuals and company provided drawings.
- Ability to assist in writing reports, using IPad and other provided data tools
- Current and Valid Driver's License
- Ability to travel
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and/or move up to 100 pounds. Duties also include repetitive arm and hand movements and hand-squeezing. In addition, employees will often be exposed to loud noises such as drills (Ear protection is available on site).
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The Sliding Door Company