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Apptio SalesOps Analyst AMS

IBM

No City, RI

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JOB DETAILS
SKILLS
Analysis Skills, Best Practices, Communication Skills, Continuous Improvement, Design Services, Detail Oriented, Finance, Forecasting, IBM Product Family, Leadership, Onboarding, Partner Sales, Pricing, Process Improvement, Process Management, Sales, Sales Forecasting, Sales Operations, Sales Pipeline, Sales Tools, Sales Training, Salesforce.com, Team Player, Time Management
LOCATION
No City, RI
POSTED
10 days ago
**Introduction** When you join IBM, you join a culture of openness, collaboration, and trust. Join us and experience a place where you can co-create your learning and opportunities. A place where teamwork and unique ideas are treasured. A place where you can bring innovation to life. **Your role and responsibilities** * Maintain Salesforce pipeline accuracy by ensuring opportunities reflect true deal status and quote-to-cash processes * Support quoting and deal structuring, including assisting sales reps with pricing, approvals, and opportunity processing * Collaborate with Sales, Finance, Q2C, IT and the S&A teams to ensure deals are processed and provisioned without delay or errors * Identify and resolve any blockers in the deal lifecycle to ensure clean bookings and timely customer delivery * Support forecast accuracy by validating pipeline inputs and partnering with sales leadership to manage rollups * Lead onboarding and training for new sales reps on Salesforce best practices, process adherence, and pipeline hygiene * Help drive process improvements and standardizations that improve visibility, reduce errors, and enable growth * Serve as a trusted partner and escalation point for sales teams when operational roadblocks arise **Required technical and professional expertise** * 2-4 years of experience in Sales Operations, Deal Desk, or Revenue Operations * Proficiency with Salesforce, quote management tools (e.g., CPQ), and ability to learn new tools quickly * Strong attention to detail and ability to identify inconsistencies in data and process * Excellent communication and collaboration skills, especially across sales, finance, IT and operations teams * Experience supporting or managing forecast processes and sales pipeline integrity * A process-oriented mindset with a bias toward action and continuous improvement **Preferred technical and professional experience** • • Sales Enablement Tools Exposure: Familiarity with tools and programs used for seller enablement, skills development, and asset delivery to improve the seller and partner experience. • Enablement Program Design Experience: Knowledge of designing and implementing enablement programs that meet business needs and drive results, including collaboration with sales leadership. • Competitive Insight Delivery Understanding: Exposure to delivering deep competitive insights to sellers through various methods, such as experiential learning and hands-on labs. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

About the Company

I

IBM

At IBM, you don’t need a degree to shape the future. Just bring your skills—and your passion. To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate.

Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems. Let’s get to work.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1911
WEBSITE
http://www-03.ibm.com/employment/us/

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