Job Description
Cyient provides leading-edge engineering solutions, including product development and life-cycle support, process, network and content engineering to major organizations worldwide. With nearly two decades of continuous growth, Cyient leverages a "Global Delivery and Collaborative Engineering" model to achieve measurable and substantial benefits for our clients. Cyient has 12,500+ associates across 38 global locations and adopts a proactive approach to serve our clients with our best-in-class delivery centers in North America, Europe, Middle East and Asia Pacific. Our clients span multiple industries such as Aerospace, Consumer, Energy, Medical, Heavy Equipment, HiTech, Transportation, Telecom and Utilities and include 22 'Fortune 500' and 27 'Global 500' blue chip organizations.
The Spare Parts Coordinator is responsible for providing outstanding customer service while managing spare parts requests for airlines and maintenance facilities. This role requires strong coordination with internal teams to ensure timely quoting, purchasing, allocation, and certification processes in compliance with aerospace industry standards.
Salary: 52k-70k USD
Key Responsibilities
- Review and process customer part requests, completing quotes, purchases, and allocation of spare parts.
- Handle FAA 8130-3 certification change requests in collaboration with the Quality team.
- Receive critical part requirements from customers and enter them into the Critical Part List for planning team visibility.
- Generate Return Material Authorizations (RMAs) and Debit Memos as appropriate and authorized.
- Partner with Pratt & Whitney internal teams to manage and release spare parts orders when necessary.
Qualifications & Skills
- Strong customer service skills with proven ability to communicate effectively.
- Proficiency in SAP, with hands-on experience using transaction codes preferred.
- Skilled in Microsoft Office programs (Excel, Access, Outlook).
- Experience working with Pratt & Whitney systems is highly desirable.
Education & Compliance
- Bachelor's degree in Engineering or equivalent combination of education and experience preferred.
- U.S. Citizenship required due to ITAR restrictions.
Numbers & Facts
| Location | East Hartford, CT |
| Industry | Engineering Services |
| Salary | $52,000–$70,000 Per Year |
| Company Size | 10,000 employees or more |
| Year Founded | 1991 |
| Website | https://www.cyient.com/about-us/who-we-are/ |
Benefits
Paid Sick Days, Parking, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Life Insurance, Military Leave
About Company
At Cyient, we work towards improving the daily lives of people with unwavering focus. From a quieter flight to a safer train journey, a more reliable energy supply, or a quicker internet connection, we provide engineering, manufacturing, geospatial, network and operations management services to industry leaders across the globe. Our 15,000 associates are located in more than 21 countries, supporting 12 industries, including aerospace, rail transportation, power generation, telecommunications and medical technology. With a sound track record of growth and profitability, we are committed to developing a sustainable society and actively promoting education and inclusive growth initiatives in our local communities.