Aquatics Coordinator

The Aquatics Coordinator is a key member of the YMCA Aquatics Leadership Team and works collaboratively with the Aquatics & Safety Director and fellow Aquatics Coordinator to ensure the safe, efficient, and successful operation of the Aquatics Department. The position provides day-to-day leadership and supervision of aquatics staff while supporting high-quality programming, exceptional customer service, and a safe, welcoming environment for members and guests.

Primary responsibilities may be reassigned or modified by the Aquatics & Safety Director based on operational needs, staffing changes, or organizational priorities. While each Coordinator has designated areas of primary responsibility, both are expected to support one another and provide coverage as needed to maintain seamless department operations.

Aquatics Coordinator:

• Experience in aquatics management, including staff supervision, program and swim lesson administration, registration, and pool maintenance.
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
• Coordinate the daily operation of the aquatic facility by ensuring appropriate staffing, equipment readiness, facility cleanliness, and ensure high-quality and efficient program delivery.
• Respond to emergencies in accordance with YMCA policies and procedures.
• Assume operational responsibility for assigned days of the week, including responding to employee call-offs, resolving same-day staffing shortages, securing substitute staff, or covering shifts as necessary to maintain required staffing levels and safe operations.
• Support the administration and growth of aquatic programs, including swim lessons, private instruction, safety education, assessments, registrations, enrollment management, and other revenue-generating programs.
• Serve as a working leader by providing direct program support as needed, including working as a Lifeguard or Swim Lesson Instructor to ensure safe and uninterrupted operations.
• Manage daily swim lesson operations, including class assignments, instructor support, participant assessments, class changes, and overall program quality.
• Communicate with swim lesson parents and participants regarding class placement, progress, schedules, concerns, and program expectations while providing exceptional customer service.
• Complete Swim Lesson Instructor evaluations by observing instruction, providing coaching and feedback, and supporting ongoing professional development and program quality.
• Conduct regular lifeguard drop audits and observations to ensure staff remain vigilant, engaged, and compliant with YMCA lifeguarding and risk management standards.
• Deliver exceptional customer service by responding to participant and parent inquiries, resolving concerns, and fostering a welcoming and inclusive environment for members and guests.
• Assist with special events, community outreach, grant opportunities, and water safety initiatives that expand access to aquatic programming and promote participant engagement.
• Collaborate with the Aquatics & Safety Director and other YMCA departments to support organizational goals, maintain department records, communicate operational needs, and identify opportunities for continuous improvement.
• A combination of directly related experience, training and education, or 2 year degree in a directly related field.
• Current Lifeguard Certification (will certify if able to pass swimming requirements)
• Within 6 months of hire: Lifeguard Instructor Certification

Benefits

• All employees receive a free YMCA membership!

• Paid Time Off (PTO), Emergency Leave, Floating Holidays, Sick Leave, and Parental Leave

• Health, Dental & Vision Insurance - Participation may begin on the first of the month following date of hire

• 12% Retirement Plan - The YMCA will automatically contribute an additional 12% of the eligible employee's monthly income into their YMCA Retirement Plan when the following requirements are met:

• The employee has been employed with the YMCA for 2 years

• The employee has worked 1,000 hours during each of any two 12-month periods

• The employee is 21 years of age or older

• 403(b) Savings Plan

Shifts Needed:

Typical work schedule is Tuesday through Friday full days and half day Saturday. Schedule can be discussed and explained in more detail during interview.

Who are we? The Y is the nation's leading nonprofit organization and is committed to strengthening communities through Youth Development, Healthy Living, and Social Responsibility. Do work that matters! The Y offers more than just a job - we offer you a career with a future and the chance to make a lasting difference in your community.

We invite you to join us in this amazing work to develop your skills, realize your leadership potential, and discover a career that is more than just a job.

The YMCA of the Northern Sky is a drug-free workplace and an Equal Opportunity Employer.

Thank you for your interest in employment at the YMCA of the Northern Sky!