AR/Billing Specialist

AR/Billing Specialist
Location: Orange County, CA (Hybrid)
Compensation: $57,000 to $75,000/year DOE

About the Role

A growing professional services organization is seeking an AR/Billing Specialist to support billing, accounts receivable, collections, payment follow-up, account reconciliations, and customer account management. This position is ideal for someone who thrives in a fast-paced, client-focused environment and has experience handling high-volume billing and collections.

Responsibilities

• Process high-volume billing accurately and efficiently.
• Manage accounts receivable and collections for assigned accounts.
• Research and resolve billing discrepancies and payment issues.
• Contact customers regarding outstanding balances and payment status.
• Negotiate payment arrangements and resolve delinquent accounts.
• Respond to client inquiries regarding billing and account concerns.
• Maintain accurate account records and documentation.
• Collaborate with internal teams to resolve issues promptly.
• Deliver exceptional customer service and account support.

Qualifications

• 3-5 years of Accounts Receivable, Billing, and Collections experience, preferably within a professional services environment.
• Experience in a high-volume transaction setting.
• Strong written and verbal communication skills.
• Ability to navigate difficult customer conversations professionally.
• Excellent problem-solving, dispute resolution, and organizational abilities.
• High attention to detail.
• Proficiency in Microsoft Excel and Microsoft Office.
• ERP system experience preferred.

Benefits

• Full benefits package.

Ideal Background

Candidates with experience in professional services, legal services, healthcare billing, B2B collections, accounts receivable, or customer accounting environments are encouraged to apply.