AR Collection Supervisor

AR Collection Supervisor

Job Category: Accounting Requisition Number: ARCOL001721

Posted: July 1, 2026

Full-Time

On-site Gainesville, GA 30507, USA

Description

Key Responsibilities

Accounts Receivable

• Process customer invoices accurately and in a timely manner.
• Apply customer payments (checks, ACH, wire, credit card) to the correct accounts and invoices.
• Prepare daily cash receipts and reconcile AR subledger to the general ledger.
• Monitor aging reports and identify delinquent accounts.
• Research and resolve billing discrepancies or payment issues.
• Maintain detailed and organized customer account records.
• Serves as secondary support for daily bank deposit activities.

Collections

• Conduct timely collection activities for past-due accounts via phone, email, and written communication.
• Work collaboratively with customers to resolve outstanding balances while maintaining professionalism.
• Investigate and resolve payment disputes, chargebacks, and short-payments.
• Negotiate payment arrangements when necessary.
• Escalate accounts for further collection action when appropriate.

Reporting & Process Improvement

• Prepare and analyze AR aging reports for management.
• Assist with month-end close activities, including AR reconciliations and journal entries.
• Recommend and support process improvements to strengthen the AR and collections functions.
• Ensure compliance with company policies and relevant regulations.

Qualifications

• Associate or Bachelor's degree in Accounting, Finance, Business, or related field (or equivalent experience).
• 2+ years of experience in accounts receivable, billing, or collections preferred.
• Strong understanding of accounting principles related to AR.
• Proficiency with accounting/ERP systems and Microsoft Excel.
• Excellent communication and customer service skills.
• Strong attention to detail, organization, and ability to prioritize.
• Problem-solving mindset with the ability to work both independently and collaboratively.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.