AR/Collections

Collections Specialist

This is an onsite position, local candidates only. The Collections Specialist is responsible for interacting internally and externally to resolve outstanding issues relating to accounts receivable, inclusive of Credit, Collections, Invoicing, Cash Application, Dispute Resolution and Customer Order Release. The AR Analyst is required to: contact external customers on delinquent A/R balances; monitor receivables daily; resolve remittance exceptions; review explanations for customer payment differences; work with division sales and contract personnel and work with our Genpact collections team.

What You'll Work On

• Perform accounts receivable functions within the defined process standards.
• Manage accounts receivable utilizing multiple systems.
• Review and investigate customer receipt variances.
• Communicate with internal and external parties regarding accounts receivable questions, error correction and discrepancy resolution.
• Identify Root Cause for customer deductions and variances.
• Review monthly performance reports.

• Perform and coordinate the Accounts Receivable activities for shared services
• Assist the AR Lead and Supervisor in performing, facilitating, and reviewing day to day AR activity within the center.
• Assure processing is performed within standards and allows for the achievement of targeted aging metrics.
• Continuously improve process design focusing on simplification, standardization, quality improvement and cost minimization

Qualifications Minimum Experience

• 1-3 plus years of accounts receivable experience inclusive of all aspects of AR management
• Knowledge and understanding of overall Order to Cash processes.
• Strong ability to interact with internal and external parties at various levels.
• Attention to detail with a propensity for continuous improvement.
• SAP ERP experience a plus
• Strong Excel skills are preferred.

Additional Qualifications

• College degree preferred.

The benefits that you are eligible for with Collins Consulting, Inc:

• 401(k)
• Medical, Dental and Vision Insurance
• Term Life Insurance
• Accidental Death and Dismemberment
• Long Term Disability