AR/Collections Specialist

We are seeking an experienced AR / Collections Specialist to manage accounts receivable, collections, and cash applications in a high‑volume environment. This role requires hands‑on expertise with QuickBooks Desktop and strong communication skills to work effectively with customers and internal partners.

Key Responsibilities

• Manage full‑cycle accounts receivable and collections
• Perform outbound collections via phone and email; follow up on past‑due accounts
• Apply cash receipts, ACH, wires, and checks accurately in QuickBooks Desktop
• Reconcile AR aging reports and resolve discrepancies
• Research and resolve billing issues, short pays, and deductions
• Prepare weekly/monthly AR and collections reports
• Maintain accurate customer records and credit notes
• Collaborate with sales and operations to resolve payment issues
• Support month‑end close related to AR

Qualifications

• 2+ years of AR and collections experience
• Strong working knowledge of QuickBooks Desktop (required)
• Solid understanding of AR aging, reconciliations, and cash application
• Proficient in Excel (basic formulas, reports)
• Strong verbal and written communication skills
• Detail‑oriented, organized, and able to manage multiple priorities

Preferred Qualifications

• Experience in construction, manufacturing, or distribution environments
• High‑volume AR experience

Compensation & Schedule

• Competitive pay based on experience
• Full‑time, Monday-Friday
• 100% on‑site in Mission Viejo