AR Collections Specialist

Accounts Receivable / Collections Specialist

Position Overview

We are seeking an experienced Accounts Receivable / Collections Specialist to support a fast-paced and collaborative accounting team. This individual will be responsible for managing customer accounts, driving collection efforts, applying payments, maintaining accurate account records, and providing updates on outstanding receivables. The ideal candidate is proactive, detail-oriented, and possesses strong communication skills with both customers and internal stakeholders.

Key Responsibilities

• Perform business-to-business collections through phone and email communication
• Monitor accounts receivable aging and follow up on past-due balances
• Apply customer payments accurately, including ACH, wire, check, and other payment methods
• Maintain detailed collection notes and account documentation
• Set up new customer accounts and maintain customer records
• Research and resolve payment discrepancies and billing issues
• Prepare and participate in weekly aging review meetings with leadership
• Collaborate with accounting, operations, sales, and management teams regarding customer accounts
• Assist with account reconciliations and other accounts receivable functions
• Support special projects and process improvement initiatives as needed

Qualifications

• 3+ years of accounts receivable and collections experience
• Experience with commercial (B2B) collections preferred
• Strong payment application and cash posting experience
• Knowledge of aging reports and account reconciliation processes
• Intermediate proficiency in Microsoft Excel
• Strong organizational and problem-solving skills
• Excellent verbal and written communication abilities
• Professional, positive, and customer-focused approach
• Ability to work independently and manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience in construction, manufacturing, distribution, service, or similar industries
• Experience working within an ERP or accounting software system
• Prior experience supporting a lean accounting team