Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a AR Follow Up Coordinator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
Work with AR reports to identify problems on accounts, research accounts/trends and take appropriate actions to promote reimbursement, bill primary and secondary carriers for services provided, and collect on past due accounts.
Research accounts: request additional information such as referrals, scripts, medical reports, and/ or call hospitals.
Work EOBs to post rejection codes, follow up on rejected claims, and appeal denials; develop and track written correspondence.
Complete adjustments, check refund request forms, and special transaction forms.
Work with edit reports to identify problems with transmission claims.
Answer patient inquiries, maintain patient’s account information, and resolve problems as needed.
You Are:
Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, providers & colleagues
Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service
To Ensure Success In This Role, You Must Have:
Knowledge of medical terminology and a working knowledge of different types of insurance
Ability to type 30+ words per minute and have a general computer aptitude
High School Diploma required.
One to two years’ prior accounts receivable experience in a medical billing environment preferred with at least general knowledge of the healthcare industry insurance/EOB/payment process.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.