AR Specialist

Join Our Team at Mercy Medical Center – Now Hiring an AR Specialist!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Under the supervision of the Manager, Physician Billing, the A/R Specialist is responsible for detailed patient account management for assigned practice groups. In the role of A/R specialist, daily work activities include: Billing patient accounts to patients, third party, and governmental payors. A/R follow-up and collection of physician claims. Management of third party and governmental denials. Identification of self pay balances after insurance payments. Prompt secondary billing. Timely and accurate documentation of patient account collection status.

EDUCATION AND WORK EXPERIENCE

• Education and Work Experience:
• • 2 – 3 years experience in A/R management in hospital or physician group setting.
  • Previous experience with hospital / physician billing system preferred.
  • Previous experience with MS Office products (Word, Excel, Outlook) preferred.

SPECIFIC REQUIREMENTS

• License Requirements:
• • N/A

• Certification Requirements:
• • N/A

• Age Specific Care Provided For:
• • N/A

• Knowledge, Skills and Abilities:
• • Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
  • • Microsoft Word, Power Point, Excel
    • Microsoft Outlook
    • Meditech (if applicable to position)
    • Epic (if applicable to position)
    • Performance Manager/NetLearning
  • Must be able to read, write, and speak the English language in an understandable manner.
  • Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
  • Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
  • Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
  • Must be able to follow written and oral instructions.

• Other Requirements:
• • Must be able to work independently.
  • Must be knowledgeable in data entry and filing duties.
  • Must be able to use a variety of mechanical equipment such as copiers, Computers, facsimile machines and postage equipment.
  • Must be able to communicate and/or process the knowledge, skills or abilities to effectively interact and are for the specific ages of patients served.

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.