Accounts Receivable, Accounts Receivable Management, Artificial Intelligence (AI), Billing, Communication Skills, Credit and Collections, Customer Support/Service, Detail Oriented, Documentation, Financial Compliance, Financial Systems, Magnetic Resonance Imaging (MRI), Multitasking, Performance Analysis, Problem Solving Skills, Process Improvement, Real Estate, Reconciliation, Salesforce.com, Team Player, Time Management
The Accounts Receivable (A/R) Specialist is responsible for managing the full A/R lifecycle for a portfolio of regional tenants. This role ensures timely collections, accurate account reconciliation, and effective communication with tenants to maintain financial integrity and compliance with lease terms.
Key Responsibilities:
- Serve as the primary contact for tenant billing and collections within assigned regions.
- Monitor and manage outstanding balances, ensuring timely follow-up and resolution.
- Apply cash receipts and reconcile tenant accounts accurately.
- Issue tenant statements, non-payment notices, and default letters.
- Investigate and resolve billing discrepancies and disputes.
- Maintain detailed pursuit notes and status flags in MRI for accurate tracking.
- Collaborate with internal departments to support tenant engagement and financial accuracy.
- Participate in A/R meetings and contribute to performance reporting.
- Maintain accurate pursuit notes, status flags, and documentation in MRI to support collection efforts.
- Contribute to process improvement initiatives and support implementation of system enhancements.
- Embraces a technology-forward mindset with strong curiosity for merging tools, AI in particular, bringing forward-looking perspective that inspires innovative solutions.
Qualifications:
- At least 2 years of experience in accounts receivable or collections
- Familiarity with lease terms, billing processes, and financial systems
- Experience with MRI and Salesforce is a plus
- Must have strong communication and customer service skills, and high attention to detail and accuracy
- Must be able to manage multiple priorities and meet deadlines
- Must be team-oriented with a proactive approach to problem-solving
- Kimco Realty is an Equal Opportunity Employer - Veteran/Disability