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ARC Sales and Production Associate

Salvation Army

Lancaster, PA

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JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Electricity, English Language, Financial Support, Funding, Furniture, Furniture Sales, Housekeeping/Cleaning, Lift/Move 100 Pounds, Lift/Move 50 Pounds, Operations, Policy Development, Property Maintenance, Recycling, Regional Sales, Retail Management, Revenue/Sales Reporting, Sales, Telephone Skills
LOCATION
Lancaster, PA
POSTED
Today
Overview

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. Thein-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to work in a production store and be responsible to perform a wide variety of duties in the store and the production area. The Sales and Production Associate will maintain order and create and sustain a pleasant and hospitable work environment and maintain customer relationships.

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Responsibilities

  • Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
  • Assist, as required, with store operations.
  • Serve all customers in a courteous and efficient manner.
  • Handle all donations with care and donors with respect and courtesy.
  • Handle merchandise as directed, always maintaining proper categories and colorization.
  • Ensure that store is sufficiently stocked and "ragged out" in accordance with the "ARC COMMAND RAG OUT CALENDAR."
  • Assist in cleaning and general maintenance of store property.
  • Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.
  • Maintain a clean and clutter free work area.
  • Be well-versed in and comply with, Guide to Thrift Store & Donation Center Operations manual.
  • This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor).
  • Other duties as may be assigned by immediate supervisor, Store Supervisor, Assistant Store
  • Supervisor, and/or Administrator.
  • Cashier/Sales Floor
  • Comply with all cash handling and security standards as relates to cash register operations, daily sales reports and bank deposits.
  • Sort, price, stock and "rag out" showcase merchandise and other areas as directed.
  • Restock fitting room merchandise back to racks in proper category and color code
  • Maintain merchandise displays as directed.
  • Answer telephone calls in an efficient, friendly, professional manne
  • Sorter
  • Sort minimum of 300 store quality garments an hour by department.
  • Assist moving the donations to the sorting table as needed.
  • Assist with hanging merchandise as needed.
  • Assist running clothing racks as needed.
  • Hanger/Tagger
  • Hang and ticket a minimum of 225 pieces per hour of clothing on rolling racks from sorting table by department on the correct hanger type, and by category in an 8 hour period.
  • Assist moving the donations to the sorting table as needed.
  • Assist sorting clothing as needed.
  • Assist running clothing racks as needed.
  • Pricer
  • Price a minimum of 250 garments an hour using a wide range of prices determined by the style, quality and condition of each piece.
  • Acquire and maintain knowledge of name brand merchandise and value.
  • Assist moving the donations to the sorting table as needed.
  • Assist ticketing merchandise as needed.
  • Assist with running clothing racks as needed.
  • Runner
  • Place a minimum of 225 garments an hour from the production room to the sales floor on the proper rack by department, category and color order.
  • Straighten and maintain the clothing racks of the departments as assigned.
  • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
  • Assist hanging merchandise as needed.
  • Bric a Brac
  • Sort and clean all saleable miscellaneous merchandise donations daily.
  • Ticket all merchandise and assign an individual fair market price for each item.
  • Place and maintain all merchandise in the required order and manner.
  • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
  • Shoes/Accessories
  • Sort and clean all saleable shoes, handbags and accessory donations daily.
  • Ticket all merchandise and assign an individual fair market price for each item.
  • Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner.
  • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
  • Domestics
  • Sort and measure all saleable linen items daily as required
  • Ticket all merchandise and assign an individual fair market price for each item.
  • Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner.
  • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
  • Books/Records/Toys
  • Sort and clean all saleable merchandise daily as required.
  • Ticket all merchandise and assign an individual fair market price for each item in accordance with established policies.
  • Place and maintain all merchandise in the required order and manner.
  • Rag out merchandise in accordance with the Territorial Rag Out Calendar.
  • Furniture/Electrical
  • Sort, clean and test all electrical and furniture donations as required.
  • Ticket all electrical merchandise using "sold as is" tickets and assign an individual fair market price for each item.
  • Complete furniture tickets and record required information assigning a fair market price for each furniture item.
  • Place and maintain all merchandise in the required order and manner.
  • Mark down furniture items on sales floor in accordance with policy.
  • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
  • Donations/Maintenance
  • Maintain the cleanliness of the sales floor, bathrooms, entry, windows, sidewalks and parking areas daily.
  • Accept donations in accordance with standard policies while providing courteous, respectful service to the donor
  • Able to lift 100 pounds.
  • Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Maintain cleanliness of all donation facilities.
  • Safeguard all donated materials and assigned equipment.
  • Ensure a constant flow of donations to the sorting table throughout the day.
  • Assist with ragging out the sales floor as assigned.
  • Bale ragouts and trash as required.
  • Perform lawn and garden work as needed.
Qualifications
  • Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
  • Excellent customer service skills.
  • Ability to understand and follow directions.
  • Ability to stand for long periods of time.
  • Ability to lift 50 pounds.

About the Company

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Salvation Army

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