Customer Relations, Customer Support/Service, Newsletter, Operations, Urban Planning
Serves as the initial point of contact for visitors to the Fairfax Circuit Court Historic Records Center, which is the Archives of the Circuit Court. Assists the Historic Courthouse Manager and Assistant Archivist in the daily operations of the Historic Records Center. The court’s archives is open to the public for research, and this position serves as the primary contact with customers that include: genealogists, historians, attorneys, judges, county & city planning agencies title companies, and school groups. Serves as the immediate liaison to all customers whether in-person at the reference desk, via telephone, or email.
Navigates the Historic Records Center with patrons and actively assists customers in the physical inspection and retrieval of historic court records. Processes, arranges, and describes historic records collections, as assigned by the Assistant Archivist. Actively encourages and promotes outreach, in part by showcasing interesting record groups by writing the clerk’s monthly “Found in the Archives" newsletter. Hosts regular, weekly historic courthouse tours. Participates in Historic Records Center community events, locally, on weeknights and weekends, approximately two days per month. Calculates and collects appropriate fees for transactions (i.e. copies and certified copy fees) and prepares daily business close-outs. Performs other duties as assigned.Job Type: FT Hourly W BN
Agency: Circuit Court & Records
Location: JENNINGS BUILDING, 4110 CHAIN BRIDGE RD, FAIRFAX (FJ16)