Area Customer Service Coordinator

Area Customer Service Coordinator
Location: New York, NY
Midtown & Downtown New York City (Multiple Client Sites)
03+Months Temp-to-Hire
Schedule:(Shift varies: 7 4, 8 5, or 9 6)

Key Responsibilities

• Provide reception, mailroom, print production, hospitality, and office services support across multiple client locations.
• Operate mailroom by receiving, sorting, distributing, and processing incoming and outgoing mail and packages.
• Perform print production tasks, including printing, copying, scanning, assembling, binding, and finishing documents.
• Maintain printers and copiers by replenishing toner and paper, clearing paper jams, and reporting equipment issues.
• Greet visitors, answer and transfer phone calls, and provide exceptional customer service.
• Schedule conference rooms using Microsoft Outlook or other scheduling applications.
• Communicate professionally with clients and staff via Microsoft Outlook, Microsoft Teams, phone, and in person.
• Set up and break down conference rooms for meetings and events.
• Stock kitchen supplies and maintain cleanliness and organization of kitchens, conference rooms, and common office areas.
• Complete administrative and office support tasks as assigned while maintaining a high level of professionalism.
• Adapt quickly to changing work locations, priorities, and daily assignments.

Required Qualifications

• Strong customer service and interpersonal skills.
• Reliable, dependable, and adaptable to changing work locations.
• Excellent communication and organizational skills.
• Strong attention to detail and professional demeanor.
• Proficiency with Microsoft 365 (Outlook, Teams, Word, Excel).
• General computer and office equipment experience.
• Experience in Print Production, Mailroom Operations, Reception, Hospitality, or Office Services.
• Previous experience in a Law Firm or professional corporate office environment is preferred.

Benefits Upon Permanent Hire

• Additional $260 monthly stipend.
• Medical, Dental, Vision Insurance.
• 401(k) Retirement Plan.
• Employee Discount Programs.
• Recognition & Reward Programs.
• Career Growth and Promotional Opportunities.