Area Director
Reports To: Regional General Manager
Direct Reports: Yes
Status: Full-Time
Status: Salaried
Division: Operations
Job Purpose:
The Area Director is responsible for leading sales and operational performance across a defined market, ensuring excellence in customer service, profitability, and compliance with company standards. This role oversees store operations, sales teams, and customer engagement efforts, driving alignment between sales initiatives and operational execution. The Area Director builds high-performing teams, fosters collaboration, and delivers measurable results consistent with our Vision, Mission, and Values.
Key Job Responsibilities:
-Ensure achievement of market sales goals by managing and coaching sales performance at all levels.
-Develop and implement sales plans, incentive programs, and promotional activities that drive revenue and customer loyalty.
-Identify and cultivate new business opportunities while maintaining strong relationships with key customers and accounts.
-Partner with Call Center and Outside Sales teams to support lead generation, customer retention, and satisfaction initiatives.
-Oversee daily store operations, ensuring adherence to company policies, procedures, and performance standards.
-Manage inventory control, payroll compliance, and financial reporting within the district.
-Ensure stores maintain operational readiness, safety compliance, and a professional appearance that reflects company standards.
-Collaborate with store teams to resolve customer issues promptly and maintain a high level of service quality.
-Recruit, train, and develop high-performing managers and associates.
-Conduct regular store visits to assess performance, provide feedback, and implement improvement plans.
-Foster a culture of accountability, teamwork, and continuous development.
-Conduct performance reviews, coaching sessions, and succession planning for leadership roles within the area.
-Review and analyze sales, operations, and inventory reports to identify trends and opportunities.
-Prepare and present performance updates and action plans to leadership.
-Leverage data and KPIs to make informed business decisions and improve regional performance.
Requirements:
-Bachelor’s degree preferred but not required.
-Minimum of 5 years of experience in multi-unit retail, sales, or operations management, preferably in the automotive aftermarket industry.
-Proven success in achieving sales targets and managing profit-and-loss (P&L) responsibilities.
-Strong leadership, communication, and organizational skills with the ability to manage and develop diverse teams.
-Knowledge of inventory management, customer relations, and operational best practices.
-Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and comfortable using CRM or ERP systems.
-Must maintain a valid driver’s license and a clean driving record.
-Willingness to travel regularly within assigned area and to corporate meetings or training events as required.
Benefits:
We offer a competitive compensation plan complete with attractive benefits offerings that include (not limited to) medical, dental, vision, life insurance, 401k, paid time off and opportunities for advancement.
Environmental/Occupational Health and Physical Requirements:
In a typical 9-hour workday, employees are expected to adapt to a fast-paced work environment and can spend extended periods at a computer. Occasional lifting of 50 lbs. or more may be necessary to fulfill job responsibilities.
XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Company’s guidelines for employment.