• Carbondale, IL
    1 day ago

    Job Description

    Overview

    Why St. Moritz?

    Are you looking for a rewarding career in the security industry? Join St. Moritz Security Services, Inc., a well -established company with over 43 years in the industry.

    No security program can be successfully implemented without quality people to execute the program.

    The ST. MORITZ DIFFERENCE is our PEOPLE.

    From the first level security officer to the CEO, St. Moritz is committed from the top down to provide the highest level of service possible.

    Job Skills / Requirements

    Area Manager - Security Operations Management | Southern Illinois

    We are looking for a driven, experienced professional to join our team as an Area Manager in Southern Illinois.

    This is a hands-on leadership opportunity for someone who enjoys being in the field, building strong client relationships, leading security teams, and helping grow the business. You will have direct responsibility for the day-to-day operations of assigned security accounts while working closely with our sales team to identify and develop new business opportunities.

    What You'll Do

    Lead Operations

    • Take ownership of day-to-day security operations throughout your assigned territory.
    • Lead and support security supervisors, officers, and other field personnel.
    • Ensure client expectations, contractual requirements, company standards, and applicable regulations are consistently met.
    • Conduct weekly visits with clients to evaluate service, address concerns, strengthen relationships, and identify opportunities for improvement.
    • Monitor staffing, attendance, performance, training, certifications, incidents, safety, and other operational requirements.
    • Ensure post orders, procedures, equipment, and staffing levels are appropriate for each client location.
    • Maintain strong communication with leadership regarding operational performance, staffing, client satisfaction, and emerging issues.
    • Oversee accurate payroll, billing, contract documentation, rate changes, and revenue recognition.

    Build Your Team

    You will play a hands-on role in building a strong security team, including:

    • Recruiting qualified security officers.
    • Interviewing candidates and participating in selection decisions.
    • Coordinating hiring and onboarding.
    • Ensuring new officers receive required orientation, training, certifications, and site-specific instruction.
    • Supporting employee development, performance, retention, and accountability.
    • Proactively addressing staffing needs and vacancies.

    Help Grow the Business

    This isn't simply an operations position. We want someone who can see opportunities and help us grow.

    • Identify and provide qualified leads for new security business to the sales department.
    • Build relationships with prospective clients and local business leaders.
    • Recognize opportunities for expanded services and additional business with existing clients.
    • Participate in prospect meetings, site visits, presentations, proposals, and business-development activities.
    • Work with sales leadership to develop security solutions based on client needs.
    • Represent the company professionally throughout the Southern Illinois business community.

    What We're Looking For

    We're looking for someone who brings a combination of experience, leadership ability, customer-service skills, and business sense.

    Preferred Qualifications

    • Experience managing contract staffing operations, multiple client accounts, or a security branch/territory.
    • Strong understanding of security staffing, scheduling, training, compliance, and client management.
    • Proven ability to lead and motivate security personnel.
    • Experience recruiting, interviewing, selecting, onboarding, and developing employees.
    • Ability to identify business-development opportunities and generate leads.
    • Strong organizational and administrative skills.
    • Computer proficiency, including Microsoft Word and Excel.
    • Valid driver's license & reliable transportation.
    • H.S. Diploma or equivalent.
    • Ability to travel throughout Southern Illinois.

    Education Requirements (All)

    GED or H.S. Equivalent

    Certification Requirements (All)

    IL PERC Card

    Additional Information / Benefits

    Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

    This is a Full-Time position

    Travel is required for day trips only

    Back Apply Now

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    Apply Now

    Numbers & Facts

    LocationCarbondale, IL
    IndustrySecurity and Surveillance
    Company Size1,500 to 1,999 employees
    Year Founded1982
    Websitehttp://www.smssi.com/

    About Company

    Security service is not the same for every customer; therefore, St. Moritz does not offer a generic, pre-packaged service. St. Moritz develops security programs while working closely with the customer to develop the program that most fits their individual needs. Standard Operation Procedures can then be developed and implemented so the security officers may understand the security needs for that customer.

    Founded in 1982, St. Moritz Security Services, Inc. has experienced tremendous growth since its inception. St. Moritz has achieved such growth through commitment to the client and flexible management and operation of our security services. Many of St. Moritz initial customers are still our customers today which qualifies the first sentence in our mission statement "St. Moritz mission advocates customer loyalty over market share".

    Skills

    • Administrative Skillsunmatched
    • Billingunmatched
    • Business Developmentunmatched
    • Business Growthunmatched
    • Business Skillsunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Contract Managementunmatched
    • Contract Requirementsunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Documentationunmatched
    • Driver's Licenseunmatched
    • Lead Generationunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • Microsoft Excelunmatched
    • Microsoft Wordunmatched
    • Onboardingunmatched
    • Operations Managementunmatched
    • Operations Security (OPSEC)unmatched
    • Organizational Skillsunmatched
    • Protective Servicesunmatched
    • Regulationsunmatched
    • Revenue Recognitionunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Sales Prospectingunmatched
    • Sales Qualificationunmatched
    • Security Monitoringunmatched
    • Staff Developmentunmatched
    • Staff Motivationunmatched
    • Staff Requirementsunmatched
    • Team Lead/Managerunmatched
    • Willing to Travelunmatched

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