Accounting, Alliance/Partner Management, Canvas, Claims Processing, Communication Skills, Construction, Construction Management, Credit and Collections, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Dental Insurance, Documentation, Documentation Review, Driver's License, Insurance, Interpersonal Skills, Lead Generation, Leadership, Mail Processing, Marketing, Multitasking, Operations Management, Organizational Skills, Project/Program Coordination, Quality Metrics, Real Estate, Retail, Revenue Growth, Roofing, Sales, Social Media Marketing, Standard Operating Procedures (SOP), Time Management, Vision Plan, Willing to Travel
About Roof Experts, Inc.<\/span><\/b>
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At Roof Experts, Inc., we are a leading provider of top -quality commercial and residential roofing solutions, specializing in new construction, re -roofing, insurance restoration, and service work. With offices in Garland, Austin, and rapidly growing. We are on a mission to set the standard for excellence in the roofing industry. Our team is driven by a passion for innovation, exceptional customer service, and creating growth opportunities for our employees. As we continue to expand nationwide, we invite motivated individuals to join us in building a company that makes a lasting impact on communities across the U.S.<\/span>
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The Area Manager is a dynamic, field -based leader responsible for overseeing roof inspections, repairs, and deal management. This role demands exceptional punctuality, proactive outreach, detailed documentation, and top -notch communication. You will be the face of Roof Experts, ensuring every project meets our high -quality standards while building strong relationships with property owners, real estate professionals, and service teams.<\/span>
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Roof Experts, Inc. is an equal opportunity employer and welcomes
applications from all qualified individuals.<\/span><\/b>
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NO RECRUITERS PLEASE!<\/span><\/b>
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Requirements<\/h3>Timeliness & Outreach<\/span><\/b> <\/span><\/span><\/h4><\/div>- Punctuality: Arrive 15 minutes early for all company events—inspections, meetings, adjuster and subcontractor meetings, and workshops. At Roof Experts, “on time” means early.<\/span><\/li><\/ul>
- Real Estate Outreach: Proactively canvas real estate brokerages, commissions, and title agencies to generate leads and build strategic partnerships.<\/span><\/li><\/ul>
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Inspections & Repair<\/span><\/b> <\/span><\/span><\/h4>- Roof Inspections: Conduct thorough inspections for storm damage and repair issues.<\/span><\/li><\/ul>
- Documentation: Use CompanyCam to accurately document all inspections.<\/span><\/li><\/ul>
- Minor Repairs: Address minor repairs using items from the Inspection Bag.<\/span><\/li><\/ul>
- Repair Management: Oversee medium to large repair projects by coordinating with the Service Team.<\/span><\/li><\/ul>
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Deal Management<\/span><\/b> <\/span><\/span><\/h4>- Deal Formation: Validate deals by ensuring they include either a signed and completed Service Agreement with a claim number or a signed retail contract with Terms and Conditions.<\/span><\/li><\/ul>
- Document Review: Meticulously review all project documents to guarantee accuracy and prepare for a high -quality roof project.<\/span><\/li><\/ul>
- CRM & Zoho Management: Maintain accurate sales status in the CRM, upload and download all necessary documentation, and keep company tasks updated in Zoho.<\/span><\/li><\/ul>
- Accounting Support: Assist the accounting team with final payment collections when needed.<\/span><\/li><\/ul>
- Adjuster Coordination: Meet with adjusters and obtain any special instructions from property owners.<\/span><\/li><\/ul>
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Communication & Marketing<\/span><\/b> <\/span><\/span><\/h4>- Marketing Initiatives: Engage in face -to -face and social media marketing, follow -up phone calls, and prompt lead responses.<\/span><\/li><\/ul>
- Professional Presentations: Clearly articulate the benefits of using Roof Experts to property owners and real estate professionals.<\/span><\/li><\/ul>
- Timely Responses: Return customer calls within 4 hours, office calls within 24 hours, and respond to emails within 24 hours.<\/span><\/li><\/ul>
- Networking: Leave a business card or door hanger at every visit and actively request referrals and online reviews post -completion.<\/span><\/li><\/ul>
- Internal Communication: Use Cliq/Email for non -job -related communication to stay connected with the team.<\/span><\/li><\/ul>
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Training & Brand Representation<\/span><\/b> <\/span><\/span><\/h4>- Standard Procedures: Utilize the company -provided pitch, materials, and Standard Operating Procedures (SOPs).<\/span><\/li><\/ul>
- Continuous Learning: Actively participate in training sessions and company events to enhance sales and roofing expertise.<\/span><\/li><\/ul>
- Safety & Technology: Use company -issued technology effectively and navigate roofs safely and responsibly.<\/span><\/li><\/ul>
- Field Development: Continuously work outside the office to improve skills, sales techniques, and overall roofing knowledge.<\/span><\/li><\/ul>
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Qualifications<\/span><\/b> <\/span><\/span><\/h4>- Proven experience in roofing, construction management, or a related field.<\/span><\/li><\/ul>
- Exceptional communication, organizational, and interpersonal skills.<\/span><\/li><\/ul>
- Ability to multitask, work independently, and manage field operations effectively.<\/span><\/li><\/ul>
- Proficiency with CRM systems (preferably Zoho) and digital documentation tools like CompanyCam.<\/span><\/li><\/ul>
- A strong commitment to punctuality and professional service.<\/span><\/li><\/ul>
- Valid driver's license and willingness to travel within the assigned area.<\/span><\/li><\/ul>
- Comfortable working in various weather conditions and on rooftops safely.<\/span><\/li><\/ul>
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Working Conditions<\/span><\/b> <\/span><\/span><\/h4>- This is a field -based role requiring regular travel and outdoor work.<\/span><\/li><\/ul>
- You will interact frequently with clients, service teams, and company leadership.<\/span><\/li><\/ul>
- The role demands flexibility, with early starts and varied work hours.<\/span><\/li><\/ul>
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Benefits<\/h3><\/h6>
- Competitive salary based on experience.<\/span><\/span><\/span><\/li><\/span><\/span><\/span>
- Profit Sharing Bonus Program<\/span><\/span><\/span><\/li><\/span><\/span><\/span>
- Health, dental, and vision insurance.<\/span><\/span><\/span><\/li><\/span><\/span><\/span>
- 401(k) plan with company match.<\/span><\/span><\/span><\/li><\/span><\/span><\/span>
- Paid time off and holidays.<\/span><\/span><\/span><\/li><\/span><\/span><\/span>
- Opportunities for career growth and professional development.<\/span><\/span><\/span><\/li><\/span><\/span><\/span><\/div><\/h4>
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