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At Alliant Energy, our purpose is to serve customers and build stronger communities. Our employees make a difference every day by using their personal energy to bring this purpose to life.
Union Details (If applicable)
IBEW Local 965
Seniority Group (Local 965 Only) and Business Unit
Operations-WI Energy Del WPL, Southern Area
Number of Positions Available
1
Salary Grade
U101069
Career Band
Job Code
J01073
Residency Requirement
Not subject to residency requirements.
Pay Range
$26.59 - $34.39
Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site.
Job Description
Job Summary
Performs clerical work in area departments.
What you will do- Performs clerical tasks such as keyboarding, including transcribing as needed, and data entry, filing, duplicating, answering telephone, provides customer service to external visitors and implements security measures for visitors.
- Compiles, verifies and maintains records and files related to area department activities such as substation, electric and gas maintenance and meter tracking systems.
- Receives, sorts, processes and distributes mail; accepts and prepares deliveries of mail, packages and materials.
- Operates company communications systems as required.
- Prepares and maintains contractor billing information; prepares common work order as directed.
- Maintains switch diagrams and maps.
- Coordinates vehicle schedules, repairs orders, preventative maintenance and compiles statistical information and prepares summaries and reports.
- Handles customer inquiries and, if necessary, refers them to the appropriate personnel (i.e. meter reading/test data, requests for water sampling tests, prepares material for special order billing, locations of meters, transformers and time switches).
- Processes payroll data, training attendance reports, invoices, petty cash, underground locating requests, reconciles expense reports, initiates and closes customer service orders and other documents related to area department activities. Initiates and tracks purchase order requisitions as requested.
- Assists with event planning and implementation such as safety meetings, all employee meetings, and employee training.
- Maintains compliance with records related to the communication of job postings and vacancies. Assists with completing the online applications for employees who do not have regular access to ERP.
- Orders stationary and office supplies and maintains inventories.
- Performs other duties which are similar, related or incidental to this position.
Education RequirementsRequired Experience- 2 years office experience or business training
Preferred ExperienceOther Requirements- Must possess a valid driver’s license.
Knowledge, Skills, and Abilities- Demonstrated proficiency in the use of office equipment
- Demonstrated mathematical accuracy
- Skill and accuracy in record keeping
- Ability and skills to handle customer contacts in a manner that encourages positive customer relations, effective written and verbal communication skills.
- Knowledge of company programs and services, policies, procedures and issues that involve customer relations.
- Ability to work effectively in a collaborative and inclusive work environment.
Key Skills
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
Our Values
Live Safety. Everyone. Always | Make Things Better | Care For Others | Do The Right Thing | Act For Tomorrow | Think Beyond. Be Bold
Alliant Energy and its subsidiaries are committed to creating a culture of belonging and is proud to be an Equal Opportunity Employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis prohibited by law.
Disclaimer:
The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Applicants in need of a reasonable accommodation for any part of the hiring process, please email
talent@alliantenergy.com
.
Posting End Date:
August 18, 2026