Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, wed love to have you join our team!
Want One Thousand Reasons to Join our Team? Join us and help bring joy, excitement, and lasting memories to people from around the world.
What You Get to Do:
As a member of our Aquatica Leadership Team, you will perform duty manager responsibilities to include (but not limited to): opening and closing the park during operational days; maintaining quality standards while enforcing ARC & SEA safety standards in all assigned areas; supervising seasonal & part-time aquatic personnel on proper waterpark operations; and performing all other water-safety related duties as assigned.
What it Takes to Succeed:
- High school diploma or equivalent; Bachelor's Degree preferred but not required.
- Minimum One (1) year waterpark leadership experience or equivalent external experience.
- Current Red Cross Lifeguarding, CPR, and Standard First Aid; prefer Lifeguard Training Instructor and/or WSI.
- Have a strong training background in a classroom setting and possess basic to moderate math and computer skills to include knowledge in MS software.
- Proficiency in the English language with excellent verbal and written communication skills.
- A Positive Can-Do Attitude with Excellent Customer Service and a proven Safety Track Record enforcing waterpark policies & procedures; utilizing personal protective equipment; proper lifting techniques; and reporting unsafe conditions.
- Be a Role Model regarding all SEA Grooming Guidelines and ability to enforce expected standards.
- Be able to stand, walk, and work for prolonged periods of time in extreme weather conditions.
- Be willing to work a flexible schedule to include weekdays, weekends, evenings, and holidays.
- Successfully complete any additional company and department training requirements to include (but not limited) passing required tests and certifications within established timelines.
- Model, promote, and support SeaWorld's Company Culture and ACE Values in all assigned areas; ultimately, help cultivate a service-based environment through the proactive coaching and rewarding of desired positive behaviors.
What Else is Important:
- Will be responsible for one or more outlets within a division of the Aquatica Waterpark.
- Establishes and maintains a positive atmosphere which ensures the highest level of Ambassador performance and Guest service while enforcing all waterpark procedures & safety guidelines.
- Responsible for ensuring that all Ambassadors are properly trained and prepared to respond to emergency situations; are aware to report all emergencies immediately to senior leadership; and address Ambassador and/or guest incidents/ injuries with timeliness and professionalism.
- Supervises the allocation of labor to include ensuring compliance with posted schedules as well as educating Ambassadors about time management and the proper use of the Sea Port App.
- Responsible for attraction audits to ensure Ambassadors are acting in accordance with SeaWorld's and Aquatica's SOPs.
- Will also manage in-park inventory and submit order requests from our onsite warehouse on an as needed.
- May be utilized in various special projects and company-wide events throughout the year for both Aquatica and SeaWorld.
- Perform all other Supervisory and Cleaning Duties as assigned.
Join the Team!
If you're looking for an Exciting Opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, then we're looking for YOU!
The perks of the position:
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical, Dental, and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Tuition Reimbursement
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.