Area Supervisor

POSITION SUMMARY: This position is responsible for leading, supervising, and managing multiple assigned drive-ins in a designated area.ESSENTIAL JOB DUTIES:• Supervise, lead, train, and coach drive-in teams regarding guest service, operations, and financial goals• Recruit, interview, hire, onboard, train, manage, direct, coach, lead, assign, supervise, discipline, and terminate drive-in GeneralManagers/Operating Partners and employees• Supervise and approve drive-in employees' compensation levels pursuant to company guidelines• Lead, coach, and develop drive-in management and employees• Handle all escalated guest issues/concerns• Investigate and resolve all employee issues/concerns• Supervise, manage, forecast, and adjust the drive-in's food, labor, paper, and inventory to maximize cost-control, operational efficiency,quality standards, and customer service• Lead regular team meetings to ensure focus on operational standards, guest service, and financial goals• Communicate plans, goals, expectations, opportunities, and achievements to drive-in teams• Supervise and manage all drive-in recordkeeping• Prepare and maintain all necessary operational reports• Develop, implement, supervise, and manage action plans regarding local marketing and business performance• Ensure proper maintenance of drive-in and equipment• Supervise and monitor vendor performance• Perform audits of drive-in records• Comply with and enforce all company policies, procedures, and operational standards• Ensure compliance with all applicable federal, state, and local laws• Regular attendanceADDITIONAL DUTIES:• As needed, perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, anddrive-thru (if applicable)) to meet operational standards• As needed, perform and manage regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishesand food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease -pursuant to operational standards• Perform other job-related duties as assigned or requiredTIME/SHIFT EXPECTATIONS: Minimum of 50 hours per week; irregular hours; nights; weekends; and holidaysQUALIFICATIONS AND JOB REQUIREMENTS:• Education• Required - High school diploma or equivalent• Preferred - Advanced studies in business, restaurant management, or related fields• Experience• Required - At least three years as a restaurant general manager (QSR preferred)• Preferred - Multi-unit supervisor experience• Knowledge/Skills• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)• Knowledge of federal, state, and local health and safety laws and regulations• Computer, math, accounting, and reading skills• Effective verbal and written communication skills• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skillsWORK ENVIRONMENT: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequentexposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extremetemperatures based on variable weather conditions