About this positionAbout LEFT LANE Hospitality Group, LLCLEFT LANE is a vertically integrated real estate design, development and management firm specializing in the acquisition and transformation of iconic, historic properties. We are committed to fostering a welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create lasting impressions through warm, anticipatory service. How we want our guests to feel when staying with us is the same as how we want our team to feel every day.LEFT LANE's flagship property is Hotel Bardo Savannah , named one of the best hotels in the world in 2024 by Travel + Leisure and Conde Nast Traveler. Hotel Bardo team member benefits include PTO and paid holidays, 401k matching, health and telehealth benefits, discounts on resort offerings like rooms, dining, shop and spa, complimentary onsite fitness classes, complimentary meals in our team member café and more.About the roleThis role focuses on transient (individual) business, including leisure travelers, corporate accounts, entertainment/film and travel advisors. If you enjoy working behind the scenes to support revenue, stay organized, and interact with high-end clients, this is a great opportunity to grow in luxury hospitality sales.What you'll doManage and coordinate luxury consortia reservations and amenitiesMaintain relationships and communication with travel advisors and preferred partner agenciesEnsure accurate rate loading, amenities, VIP notes, and commission trackingAssist with pre-arrival planning for high-value guests and VIP travelersMonitor rooming lists, reservation modifications, and special requestsSupport Familiarization Experience logistics and itineraryAssist in planning and coordinating quarterly corporate mixers and “Company of the Month” initiatives to support client engagement and relationship developmentEntertainment & Production SupportCoordinate transient entertainment reservations for production crews, talent, and executivesManage direct billing requirements, tax exemptions, and PO follow-upServe as the liaison between the VIP/Guest Experience Team and production coordinators, ensuring seamless communication regarding arrivals, room changes, extensions, and special accommodation.Ensure accurate routing instructions and billing set up prior to arrivalSupport last-minute reservation adjustments common within entertainment travelReservation & Operational CoordinationServe as liaison between sales, reservations, revenue management, and front officeAssist with inventory management communication and transient booking oversightHandle reservation audits, confirmations, upgrades, and rooming accuracyCoordinate VIP arrivals and special accommodations with hotel operations teamsMaintain detailed account and guest profile notes within CRM/PMS systemsPrepare weekly production reports and account summariesAssist with transient sales tracking, forecasting, and reportingMaintain account files, contracts, and billing documentationSupport prospecting efforts and client follow-upAssist with site visits, familiarization tours, and partner eventsQualifications1–2 years of hotel or hospitality experience (sales, reservations, or front office is a plus)Strong organization and attention to detailComfortable working with systems like Opera PMS or Cloud, Powerpoint and ExcelClear, professional communication skillsAbility to multitask and stay on top of deadlines#J-18808-Ljbffr