Armed Account Manager (85212)

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Inter-Con employs over 35,000 security personnel worldwide and remains an industry leader in customized, high-requirement security solutions.

Inter-Con is Everywhere Security Matters.

Job Summary

The Armed Account Manager is responsible for the overall management, administration, and operational effectiveness of the security program at the assigned client location in Fountain Valley, CA. This position serves as the primary point of contact for client relations, security operations, personnel management, compliance, training, and emergency response coordination.

Duties/Responsibilities

• Manage daily security operations and administrative functions for the assigned account.
• Maintain strong client relationships and ensure contract compliance.
• Oversee employee scheduling, staffing, training, onboarding, and performance management.
• Conduct site inspections, audits, and performance evaluations.
• Investigate incidents and prepare detailed reports.
• Coordinate emergency response activities and critical incident management.
• Monitor operational metrics and prepare reports for management and clients.
• Promote professionalism, accountability, safety, and customer service.
• Remain available to respond to operational emergencies as required.

Required Skills/Abilities

• Strong knowledge of security operations and contract security management.
• Leadership experience in security, military, law enforcement, or related fields.
• Excellent written and verbal communication skills.
• Strong organizational and problem-solving abilities.
• Proficiency with Microsoft Office Suite.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong customer service orientation.

Required Certifications

• Valid California Guard Card
• Valid California Exposed Firearm Permit
• Current First Aid Certification
• Current CPR Certification

Education and Experience

• Bachelor's degree preferred.
• Minimum five (5) years of progressive security leadership or operations management experience.
• Military, law enforcement, or security management experience strongly preferred.

Physical Requirements

• Ability to stand, walk, and conduct site inspections for extended periods.
• Ability to respond quickly to emergency situations.
• Must be able to lift up to 25 pounds occasionally.
• Must maintain flexibility regarding schedules and emergency response requirements.

Duties, responsibilities, and activities may change at any time with or without notice.

Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.