Communication Skills, Customer Support/Service, Operations, Operations Management, Team Player
Canopy by Hilton is built on its “Positively Yours” culture, focused on creating welcoming, memorable guest experiences through the Positive Stay Promise.
Location: Canopy Jersey City Arts District
Position: Arrival Enthusiast / Door & Valet Captain (Part-Time)
Schedule: Thursday–Sunday (flexible)
Reports To: Director of Front Office
Summary:
Oversee front drive and bell services while ensuring a smooth, welcoming arrival and departure experience for all guests.
Key Responsibilities:
- Greet guests warmly on arrival and departure
- Supervise front drive operations, valet flow, and bell staff
- Assist with luggage handling, storage, and deliveries
- Coordinate with front desk, valet, and other departments
- Track baggage, guest requests, and deliveries accurately
- Maintain cleanliness and organization of front drive and lobby areas
- Recognize VIPs and returning guests; anticipate guest needs
- Ensure safety, security, and proper handling of guest property
- Assist with group arrivals, special requests, and daily operations
Requirements:
- Strong customer service and communication skills
- Team-oriented with a proactive, professional attitude
- Ability to stand for long periods and lift luggage
- Flexible schedule, including weekends
Education & Experience:
- High school diploma or equivalent
- Prior hotel or hospitality experience preferred
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Canopy by Hilton Jersey City