Artificial Intelligence (\"AI\") Solutions Engineer Cooley is seeking an Artificial Intelligence (\"AI\") Solutions Engineer to join the Practice Engineering team within the Innovation department.Position summary: As the leading technology law firm, Cooley is determined to become a leader in the digital practice of law. Cooley Innovation embraces a culture of customer service excellence, and all members of the department are expected to move this agenda forward. To that end, under the direction of the Manager of Product Engineering, and collaborating directly with practitioners, technical teams, and innovation stakeholders, the Artificial Intelligence (\"AI\") Solutions Engineer leads process automation initiatives by driving prototype-based discovery and building functional workflow demonstrations that validate repeatable, end-to-end processes-from defined inputs through tool orchestration to outputs that meet specified acceptance criteria. This includes developing multi-step automations that combine deterministic scripting with AI workflows, including advanced prompting, retrieval-augmented generation (RAG), and agentic techniques. This role partners across multiple domains including Practice Innovation, Knowledge Management, Software Engineering, as well as resource attorneys and other practitioners across a range of offices and practice areas. Specific duties and responsibilities include, but are not limited to, the following:Position responsibilities: Responsible for the management, design and development and testing of legal workflow automations, form-building solutions and expert knowledge systemsElicit attorney/practitioner requirements, map end-to-end process steps, define decision points and failure modes, and produce clear acceptance criteria and test cases that make the workflow measurable and reviewableRapidly build and iterate working proofs-of-concept that validate feasibility of repeatable processes, combining deterministic logic (rules/scripting) with AI steps (prompting, retrieval, tool-use/agents) to produce usable outputs aligned to acceptance criteriaWorking with Knowledge Management and practitioners, create/maintain the workflow's \"source of truth\" (playbooks, templates, matter-type guidance, clause libraries, FAQs), implement retrieval strategies and citation/traceability expectations, and partner with attorneys to ensure substantive content accuracy and ongoing governance of knowledge updatesEvaluate AI and technology components; design measurable validation workflows (including Python-based integrations) to test use cases, assess feasibility, and generate stakeholder-ready findingsBuild RPA workflows and API integrations to measure and report adoption and performance; deliver executive-facing analytics that enable leadership advocacy and decision-makingDesign and maintain knowledge applications, including working with Knowledge Management and attorneys to ensure substantive legal content is accurateCoordinate training, support, documentation and resource material in support of processes and systemsEngage with end-users to gather feedback, observe and map routines and processesCreate and maintain project planning documentation, including business end-user requirements, user and administrative workflows and quality assurance proceduresAll other duties as assigned or requiredSkills and experience: Required After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applicationsAbility to work extended and/or weekend hours, as requiredAbility to travel, as required3+ years direct applicable experience (e.g., delivery of GenAI-powered workflows and solutions)Experience with API-driven integrations, workflow automations, document automation (e.g. excel and docx), and generative AIExperience working with MCP servers and building agentic workflows using MCP and non-MCP toolsExperience designing and implementing retrieval-grounded generation in permissioned environmentsProficiency extracting from and creating common enterprise file formats like docx, pptx, xlsx, pdf, etc.Preferred Bachelor's degreeWorking knowledge of business analysis, knowledge management, information systems or other-related fieldExperience working in professional services, or a legal services environment with preference to experience in AMLAW 200 law firm or in-house legal department with greater than 50 attorneysKnowledge of legal concepts related to the business of the firm and the legal industryFamiliarity with agile development methodologiesExperience engaging with end-users to gather feedback, observe and map routines and processesAbility to deliver AI-enabled workflows within confidentiality/approved-AI policy constraints and governance expectationsExcellent attention to detailExcellent analytical skillsExcellent time management and project management skills, with ability to work independently to meet objectives and deadlinesAbility to work as a member of a client-service oriented team in a professional, approachable mannerStrong customer focus, with an emphasis on efficient and effective communicationsSolid relationship management, presentation and collaboration skillsUnwavering ability to handle and maintain confidentiality regarding firm information, projects, client dataAbility to work independently and take initiative while ensuring compliance with team standards in development, delivery and support of business systemsEntrepreneurial by natureAbility to organize, prioritize and coordinate multiple activities often under tight timelinesAbility to drive projects to completion and achieve goalsTeam-player with collaborative spiritCooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices.EOE.The expected annual pay range for this position with a full-time schedule is $120,000 - $175,000. Senior level candidates may be considered for this position and would be eligible for a higher salary range based on experience. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off (\"PTO\") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.#J-18808-Ljbffr