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Artificial Intelligence Senior Associate

KYYBA, Inc

Dearborn, MI

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JOB DETAILS
SKILLS
Agile Programming Methodologies, Algorithms, Application Programming Interface (API), Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Artificial Intelligence (AI) Natural Language, Automation, Business Services, Business Solutions, Call Centers, Canvas, Code Reviews, Communication Skills, Computer Programming, Continuous Improvement, Customer Relationship Management (CRM), Customer Support/Service, Data Analysis, Data Quality, Debugging Skills, Deep Learning, DevOps, Ecosystems, Email Software, Git, GitHub, Identify Issues, Image Processing, Information Technology & Information Systems, Interpersonal Skills, JavaScript, Knowledge Base, Legal, Microsoft ASP.NET (Active Server Page), Microsoft C# (C Sharp), Microsoft Dynamics, Microsoft Product Family, Microsoft Windows Azure, Modeling Languages, Natural Language Processing (NLP), Performance Tuning/Optimization, Problem Solving Skills, Process Improvement, Quality Assurance, Reinforcement Learning, Software Administration, Software Development, Source Code/Configuration Management (SCM), Technical Recruiting, Technical Support, Technical Writing, Technical/Engineering Design, Unit Test, User Interface Design, Web Client Plug-ins, eLearning
LOCATION
Dearborn, MI
POSTED
2 days ago
Job Title: (Artificial Intelligence Senior Associate)
 
About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. 
 
Job Description

Employees in this job function are responsible for developing intelligent programs, cognitive applications and algorithms for data analysis and automation, leveraging various AI techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming Key Responsibilities: 1) Understand business requirements and develop AI algorithms, models and programs to solve complex problems, generate recommendations, extract patterns, make predictions, interpret sensor data (images, sound), orchestrate automation and enable self-service capabilities 2) Perform large-scale experimentation and develop data driven applications that translate data into actionable intelligence 3) Drive innovative applications of Artificial Intelligence tools and techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming 4) Research and optimize AI technologies to enhance efficiency and accuracy of data analysis and create more efficient automation 5) Possess technical background and experience with Microsoft D365 Platform tools, including Microsoft Copilot Studio and generative AI capabilities. They should be familiar with the platform's features, capabilities, customization options, and AI-driven automation. They will also enjoy solving complex problems, have strong interpersonal skills, and a desire for continuous improvement. The candidate should be skilled in Microsoft Dynamics 365, GitHub, Power Apps, Azure DevOps, Plug-In Development, Workflows, C#, JavaScript, and Copilot/AI integrations. • Designing, configuring, and deploying custom AI conversational agents and Copilot experience using Microsoft Copilot Studio and Omnichannel for Customer Service. • Leveraging generative AI capabilities within Dynamics 365 to improve contact center efficiency, automated email drafting, and real-time agent assistance. • Integrating D365 with Azure OpenAI, cognitive services, and external knowledge bases to power Copilot responses. • Optimizing Copilot performance through prompt engineering, topic configuration, and continuous monitoring of AI interactions. • All aspects related to form customization, such as (but not limited to) adding Tabs, Sections, Sub-grid, Web Resources, iFrame, Navigation Map Customization, and Ribbons Customization. • Solutions and sitemap customizations. • C#, JavaScript and XRM model for JS, including OData calls through JS. • Plug-in development. • Custom workflow development, BPF. • CRM Portal Development and other custom portal development. • Integrating with Azure services through Power Automate, Logic Apps, Azure Functions, Web APIs. • Power Apps Model Driven Apps and Canvas apps. • Collaborate with other PDO teams and stakeholders to ensure that the product meets technical and business objectives. • Communicate effectively technical ideas, technical feedback, and collaborate with technical stakeholders. • Participate and support in conducting technical design and code reviews. Create, implement, and maintain technical documentation. • Diagnose and triage technical errors, data issues, and performance challenges. • Proactively provide feedback throughout the Agile journey, seeking continuous process improvement. • Perform software and product updates recommended by *** Motor Company and/or other vendors. • Debugging and maintaining written code. • Unit testing, QA, and Technical documentation.

Skills Required:
CRM, AIPGEE

Skills Preferred:
N/A

Experience Required:
Senior Associate Exp: 3 to 5 years experience in relevant field

Experience Preferred:
• 5+ years of experience in C#, JavaScript, ASP.NET. • 5+ years of experience with Microsoft Dynamics 365. • 5+ years of experience with GitHub or git-based source control. • 2+ years of hands-on experience working with Microsoft Copilot Studio (formerly Power Virtual Agents) and integrating AI/Copilot capabilities within the D365 ecosystem. • Strong understanding of generative AI concepts, prompt engineering, and utilizing Large Language Models (LLMs) in business applications. • Experience with Azure OpenAI, Azure Cognitive Services, or Microsoft AI SDKs is highly preferred. • Hands-On Experience with Microsoft Dynamics 365, GitHub, Power Apps, Azure DevOps, Plug-In Development, and Workflows.

Education Required:
Bachelor's Degree

Additional Information:
4 days on site
Location: (Dearborn,MI)
 
Disclaimer: 
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.”
It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665
 
Rewards:
Medical, dental, vision
401k 
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client 
 
 
SELECT AWARDS
  • An INC 5000 company for 10 years
  • Corp! Michigan Economic Bright Spots 
  • Crain’s Detroit Business Top Staffing Service Companies in Detroit
  • TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
  • Best of MichBusiness winner in HR Wizards & Partnerships
  • Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
  • 101 Best & Brightest Companies to Work for in Michigan
 
 

About the Company

K

KYYBA, Inc

Kyyba group of companies are privately held and specialize in staff augmentation, application software and project solutions. In operation for more than 15 years, we have earned an enviable track record and reputation within all the industries we serve. Our unique processes and maturity enables us to understand the needs of the business organizations and provide business solutions that match the real and compelling needs of our customers.

Headquartered in Michigan, Kyyba has multiple office locations and we serve local, regional and national client base consisting of Fortune 500 and middle market companies. Kyyba extends the above solutions and services to a broad spectrum of industry verticals ranging from automotive, insurance, technology, financial, transportation, government and so on.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1998
WEBSITE
http://www.kyyba.com/

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