As-Needed Student Intern II (Misson College Students Only)

As-Needed Student Intern II (Misson College Students Only)

Salary

$21.69 Hourly

Location

1500 Warburton Ave., Santa Clara, CA

Job Type

Intern

Job Number

AN-26-504

Department

Multiple

Opening Date

03/17/2026

FLSA

Non-Exempt

Bargaining Unit

NA

Weighting Plan

100% Oral

• Description
• Benefits
• Questions

Description

The City of Santa Clara and Mission College are partnering for a Student Internship Program for Summer 2026. The City is looking for Student Intern IIs to perform work in various departments Citywide. As part of this program, Student Intern IIs are required to be currently enrolled in Mission College (proof of enrollment will be required). The 2026 Summer Internship Program will run from June 2026 - August 2026.

A list of current openings are provided below.

Department of Public Works:

The City of Santa Clara Department of Public Works/Traffic Engineering Division is currently seeking one (1) engineering intern. This position is a great opportunity for students who are seeking experience in the field of Civil/Traffic Engineering. The position will provide the student with diverse job responsibilities including a variety of tasks and projects. The hours are part-time, within the hours of 8 am and 5 pm, Monday through Friday.

Typical Duties:

• Assist in review of plans and files for compliance with City rules and regulations, and Citys engineering standards
• Interact and assist the public related to Traffic Engineering services
• Conduct field measurements, data collection, and traffic engineering studies
• Assist with engineering design and update record drawings
• Provide administrative support for engineering projects

To learn more about the Department of Public Works, visit us at our webpage: Public Works | City of Santa Clara.

Finance Department:

This position is on the Municipal Services Division Team and will support the Customer Service and Utility Billing teams.

Example duties may include:

• Receive and review utility applications, business tax certificates, and related documentation for completeness and accuracy
• Assist with processing utility billing inquiries and customer service requests
• Support preparation of correspondence and reports related to business tax and utility billing activities
• Run basic queries from departmental computer applications to support staff research and reporting
• Maintain and update customer records within the utility billing system
• Assist staff with monthly billing audit preparation
• Contact customers by phone or email to obtain or confirm account information when needed
• Help process customer service requests and service orders within the utility billing system
• Assist staff with account adjustments and related administrative support tasks

To learn more about the Finance Department, visit us at our webpage: Finance | City of Santa Clara.

Human Resources Department:

The Human Resources Department is recruiting for up to two (2) interns. One intern will work in the Recruitment/Selection, Classification/Compensation Division and the second in the Benefits/HRIS Division. The Human Resources Department is seeking a highly motivated individual who will support client departments. Qualified candidates will have strong interpersonal skills, exceptional organizational skills, and excellent verbal and written communication skills.

Recruitment/Selection, Classification/Compensation Division

This position will work on recruitments ranging from classified and As-needed positions. This position requires initiative, research skills, and strong customer service skills. This position will require the incumbent to be familiar with and follow set recruitment procedures and City processes and have the ability to relay this information to client Departments and candidates. The selected individual may may be required to conduct classification/compensation surveys for various classifications, data analytics, assist with reclassification studies, and will assist with various special projects as assigned.

Benefits/HRIS Division

This position will support the Benefits Team on coordinating and planning the Health and Wellness Fair scheduled for the Fall, assisting with data entry and filing, auditing work, pulling reports and other special projects as assigned. This position will require the incumbent to be detail oriented and a self-starter. Strong expertise in Excel or HRIS system is desirable.

To learn more about the Human Resources Department, visit us at our webpage: Human Resources | City of Santa Clara.

Library Department:

Internship opportunity available in Youth Services, Bookmobile, Adult Services, and Northside Branch.

Youth Services - Library Youth Advocate Intern:

Join our team and gain hands-on experience supporting youth programming in a dynamic library setting! This internship is perfect for individuals passionate about literacy, community engagement, and working with children and teens. This is a great opportunity to build leadership skills, gain volunteer or work experience, and make a positive impact in the community.

Responsibilities:

• Assist with youth programs in the library for kids and teens.
• Represent the library at outreach events in schools, parks and City events.
• Help kids and parents find books and navigate library resources.
• Lead teen craft stations for Summer Teen programs.
• Support library upkeep with light tidying and shelving books.

Qualifications:

• Enthusiasm for working with youth and promoting library services.
• Strong communication and teamwork skills.
• Dependable, friendly, and eager to learn.

Bookmobile - Library Bookmobile Intern

Bookmobile intern will gain hands-on experience supporting library outreach programming and learn about Santa Clara communities. This internship is a great opportunity to build volunteer or work experience and make a positive impact in the community.

Responsibilities:

• Assist bookmobile staff in providing basic library customer service
• Represent the library at outreach events in schools, parks and City events
• Help community members find books in bookmobile and promote library resources
• Support library upkeep with light tidying and shelving books
• May assist in creating social media marketing for library programs or services

Qualifications:

• Enthusiasm for working with and promoting library services
• Strong communication and interpersonal skills
• Dependable, friendly, and eager to learn
• Detail-oriented and organized, with a willingness to learn library systems

Adult Services - Library Intern

The Library Intern will assist with the daily operations of the Adult Services unit, support library programs, and help with collection management tasks. This internship provides hands-on experience in a public library setting, allowing interns to develop customer service skills, develop organizational and problem-solving skills, learn about library resources, gain insight into library operations, and work in a community-centered environment that fosters learning and engagement.

Responsibilities:

• Assist library staff with program support, such as ESL Conversation Club, RetroTech, and arts and crafts-based programs for adults.
• Maintain library spaces and ensuring materials are in their correct locations.
• Help set up and take down materials and equipment for library programs and events.
• Engage with library patrons during events to encourage participation and provide support as needed.
• Shelve, organize, shift, and pull library materials.
• Assist with Local History projects such moving materials into archival-quality containers for long-term preservation.
• May assist in creating social media marketing for library programs or services

Qualifications:

• Strong communication and teamwork skills.
• Dependable, friendly, and eager to learn.
• Ability to work independently and collaboratively with library staff and patrons.

Northside Branch - Library Intern

The Library Intern will assist with the daily operations of the library, support library programs, and help with collection management tasks. This internship provides hands-on experience in a public library setting, allowing interns to develop customer service skills, develop organizational and problem-solving skills, learn about library resources, gain insight into library operations, and work in a community-centered environment that fosters learning and engagement.

Responsibilities:

• Assist library staff with circulation duties, such as checking materials in and out, shelving books, and organizing materials.
• Provide customer service by answering basic patron inquiries, directing patrons to appropriate resources, and assisting with computer usage.
• Maintain library spaces by tidying up reading areas and ensuring materials are in their correct locations.
• Set up and take down materials and equipment for library programs and events.
• Assist with program facilitation, such as storytimes, book clubs, and educational workshops.
• Engage with library patrons during events to encourage participation and provide support as needed.
• Shelve and organize books and other library materials according to the library's classification system.
• Assist with inventory, weeding, and shifting materials to optimize space and accessibility.
• Prepare and label new books and materials for circulation.

Qualifications:

• Interest in libraries, education, or community engagement.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively with library staff and patrons.
• Detail-oriented and organized, with a willingness to learn library systems.
• Basic computer skills; familiarity with library software is a plus.

To learn more about the Library Department, visit us at our webpage: Santa Clara Public Library | Home library.

Silicon Valley Power/Electric Department:

The Department is looking to fill 2 positions in the system support group.

• Cybersecurity & Infrastructure Security (SSG)
• Assist in monitoring and analyzing security events across the network, endpoint, and cloud environments.
• Support vulnerability management activities, including scanning, remediation tracking, and reporting.
• Assist in identifying, investigating, and documenting potential security incidents.

Help maintain and enforce cybersecurity controls aligned with industry standards (e.g., NIST, CIS, NERC CIP).

• Support the implementation and validation of security tools such as endpoint protection, SIEM, and identity management systems.
• Assist in reviewing system configurations to ensure compliance with security baselines and hardening standards.
• Participate in patch management processes to ensure timely remediation of security vulnerabilities.
• Provide support for access control management, including user provisioning, deprovisioning, and privilege reviews.
• Maintain accurate documentation of security procedures, incidents, and system configurations.
• Collaborate with infrastructure and network teams to improve overall security posture.
• Assist with security awareness initiatives and help promote cybersecurity best practices across the organization.
• Support ongoing cybersecurity projects, including system upgrades, audits, and compliance initiatives.

Qualifications

• Currently pursuing or recently graduated with a certificate or degree in Cybersecurity, Information Technology, Computer Science, or a related field.
• Basic understanding of cybersecurity principles, including confidentiality, integrity, and availability (CIA triad).
• Familiarity with operating systems (Windows, Linux) and general system administration concepts.
• Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, firewalls, VPNs) (Bonus!).
• Understanding of basic security concepts such as malware, phishing, and access controls.
• Strong analytical and problem-solving skills with attention to detail.
• Strong communication and interpersonal skills with a collaborative mindset.
• Ability to work both independently and within a team environment.
• Willingness to learn and adapt in a fast-paced security environment.

Prior internship or hands-on experience in IT or cybersecurity is a plus but not required.

What You Will Gain

• Hands-on experience with enterprise cybersecurity tools and technologies.
• Exposure to real-world security operations, incident response, and vulnerability management processes.
• Experience working within regulated environments and security frameworks (e.g., NIST, NERC CIP).
• Opportunities to develop skills in threat detection, risk management, and compliance.
• Mentorship from experienced cybersecurity and infrastructure professionals.
• Insight into securing critical infrastructure and operational technology (OT) environments.

(2) Service Desk, Desktop Engineering

• Help with the imaging and deployment of desktops, laptops, and mobile devices (Windows, iOS, etc.).
• Provide level 1 technical support for end-user devices, software, and peripherals.
• Assist in troubleshooting and resolving technical issues related to computers, printers, and other office devices.
• Assist in managing software updates, patches, and system backups.
• Provide remote and on-site support to employees for IT-related issues.
• Maintain accurate documentation of support requests, resolutions, and system configurations.
• Work on special projects to help improve the System Support Group Operations
• Collaborate with the IT team to perform regular hardware and software inventory checks.
• Monitor the performance and security of desktops, and suggest improvements as needed.
• Learn and apply best practices for IT security and troubleshooting.

Qualifications:

• Currently pursuing or recently graduated with a certificate, or degree in Information Technology, Computer Science, or related field.
• Basic knowledge of desktop and mobile device operating systems (Windows, IoS) and familiarity with common office software (Microsoft Office, Adobe).
• Strong troubleshooting skills with an ability to work with both hardware and software issues.
• Knowledge of networking basics (TCP/IP, DNS, DHCP, VPNs) is a plus.
• Strong communication and interpersonal skills with a customer-focused attitude.
• Ability to work in a team environment and independently when required.
• Enthusiasm and drivee to learn and improve technical knowledge.
• Prior internship or experience in IT support is a plus but not required.

What You Will Gain:

• Hands-on experience working with a variety of IT systems and tools.
• Exposure to IT infrastructure, desktop management, and troubleshooting processes.
• Opportunities to develop skills in customer service and technical support.
• Mentorship from experienced IT professionals.

To learn more about Silicon Valley Power/ Electric Department, visit us at our webpage: Silicon Valley Power | Home.

Water and Sewer Utilities Department:

The Department is seeking to fill two intern positions - one in the Engineering Division and the second in the Compliance Division. Under general supervision, the intern performs a variety of routine tasks as assigned by the Water and Sewer Utilities Department. Tasks may include, but is not limited to, the following: respond to utility map requests, assist with permitting review of water, recycled water, and sewer projects, assist with water sampling, and perform other general tasks, both in the office and in the field, as required.

To learn more about the Water and Sewer Utilities Department, visit us at our webpage: Water & Sewer Utilities | City of Santa Clara.

Please be sure to stop by Mission College - TAV Budiling on Thursday, March 19, 2026 from 11am-2pm for an in-person Career Fair and on the spot interviews to meet with hiring managers. Event is open to Mission College students ONLY

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

The hourly rate for this position is $21.69. Incumbents will be hired near the bottom of the range.

Typical Duties

To view the complete list of duties, view the class specifications: Student Intern II

Minimum Qualifications

Education and Experience:

• Student Intern II: Current enrollment in an accredited college or university in an undergraduate program at Mission College. Please attach proof of enrollment to your application.

Meeting the minimum qualifications does not guarantee admittance to interview. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.

Additional Information:

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write "see resume or personnel file.") To receive consideration for the screening process, candidates must submit a 1) Resume, 2) Upload your verification of course/program enrollment or proof of Summer/Fall enrollment.

Incomplete applications will not be accepted. Application packets may be submitted online through the "Apply Now" feature on the job announcement at www.santaclaraca.gov. This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

N/A

01

Please select the option that describes how you meet the minimum qualifications:

• I am currently enrolled in a program at Mission College.
• I do not meet the minimum qualifications.

02

Select the area(s) of interest you are more interested in (view the descriptions on the announcement). Select all that apply.

• Department of Public Works - Traffic Engineering Division
• Finance Department - Municipal Services Division
• Human Resources Department - Benefits and HRIS Division
• Human Resources Department - Recruitment and Classification Division
• Human Resources Department - Health and Safety Division
• Library Department - Bookmobile
• Library Department - Northside Branch
• Library Department - Youth Services
• Silicon Valley Power/Electric Department - Cybersecurity & Infrastructure Security (SSG)
• Silicon Valley Power/Electric Department - Service Desk, Desktop Engineering
• Water & Sewer Utilities - Engineering Division
• Water & Sewer Utilities - Compliance Division

03

Detail the following information: 1) name of the school you are enrolled at, 2) grade level, 3) program name/major, 4) number of units currently enrolled in, and 5) anticipated graduation date.

04

Why are you interested in a Student Internship opportunity with the City of Santa Clara?

05

Describe what skill set you possess, coursework you have taken, or other related job experience or training that would make you the most qualified candidate for this internship opportunity.

06

Describe the most complex analytical project you have had to work on. What was the project, YOUR specific role in the project, steps you took to analyze the project and the outcome.

07

Should you be selected for the internship, how many hours per week would you be able to work (this summer and/or during the school year)?

08

\Please describe any experience you have with computer applications such as Microsoft Excel, Word, or other business systems.

Required Question

Employer City of Santa Clara

Address 1500 Warburton Ave.

Santa Clara, California, 95050

Phone 408-615-2080

Website http://www.santaclaraca.gov