As-Needed Temporary Employee (Library Technology Consultant)

City of Santa Clara
  • Santa Clara, CA
  • $33.27 Per Hour
12 days ago

Job Description

As-Needed Temporary Employee (Library Technology Consultant)

Salary

$33.27 Hourly

Location

1500 Warburton Ave., Santa Clara, CA

Job Type

As-Needed

Job Number

AN-349-26

Department

Library

Opening Date

08/21/2026

Closing Date

Continuous

FLSA

Determined by Position

Bargaining Unit

NA

Max Number of Applicants

75

Weighting Plan

N/A

  • Description
  • Benefits
  • Questions

Description

The Department:

The Santa Clara City Library is a department of the City of Santa Clara. The Santa Clara City Library operates three facilities, a virtual branch through a website, and a bookmobile. The Library provides a collection of virtual and physical books and resources, services and programs, public internet access, adult literacy and English as Second Language classes for the Santa Clara community. Services and programs are free and open to all.

The Position:

The Library Technology Consultant provides assistance with and instruction to the public on the use of library computers, electronic resources, printing, and audio-visual equipment. The Library Technology Consultant performs complicated tasks involving computer and audio-visual equipment, sensitive patron information, and handling money.

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

Additional Information:

Applications must be filled out completely (e.g. do not write "see resume, NA, or personnel file."). Years of experience are considered on the basis of full-time-equivalent experience (2080 hours per year). To receive consideration for the screening process, candidates must submit a Resume. Incomplete applications will not be considered.

Application packets may be submitted online through the "Apply Now" feature on the job announcement at www.santaclaraca.gov. This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED ABOVE. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. APPLICANTS WILL BE CONSIDERED FOR POSITIONS ADHERING TO ALL APPLICABLE CITY POLICIES, INCLUDING BUT NOT LIMITED TO CMD 033- EMPLOYMENT OF RELATIVES.

The hourly rate for this position is $33.27.

Minimum Qualifications

EDUCATION AND EXPERIENCE

Minimum Education Requirements:

Graduation from high school or possession of a GED.

Minimum Experience Requirements:

One (1) year experience with computer and audio-visual equipment.

Acceptable Substitution:

None.

License/Certifications:

None.

Other Requirements:

  • Must be at least 18 years of age at time of application.
  • This position will be required to work on Sundays.
  • Must be available to work a minimum of 12 hours each week, including some evenings and weekend rotations.
  • Must be able to perform physical tasks, such as lifting, bending, stooping, reaching, carrying, and walking up and down stairs.
  • Must be able to perform all the essential functions of the job assignment.

Knowledge, Skills, and Abilities

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

  • Windows- and Chrome-based operating systems and standard office software.
  • iPhone and Android mobile operating systems, including common cloud computing services such as Google Drive or iCloud.
  • Computer peripheral devices and audio-visual equipment (microphones, speakers, projectors).

Ability to:

  • Learn library policies and procedures.
  • Work independently and prioritize work assignments with minimal supervision.
  • Troubleshoot routine technology problems, and recognize and report complex problems to the appropriate supervisor.
  • Communicate clearly and effectively, both orally and in writing.
  • Understand and carry out written and oral instructions.
  • Establish and maintain courteous and effective working relationships with others contacted in the course of work, including under stressful situations.
  • Work effectively in groups in a team based environment and achieve common goals.
  • Perform physical tasks, such as lifting and carrying library materials weighing up to 40 lbs., bending, stooping, reaching, and walking up and down stairs.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

N/A

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, omissions, stating "see resume" or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question completely, and in your own words (without the use of generative Artificial Intelligence tools, including but not limited to Chat GPT, Microsoft AI, or any other AI tool), and that your responses can be verified from information included within your application?

  • Yes
  • No

02

Please select the option below that best describes how you meet the minimum qualifications for As-Needed Temporary Employee (Library Technology Consultant).

  • I have graduated from high school or possess a GED and one (1) year experience with computer and audio-visual equipment.
  • I do not meet the minimum qualifications.

03

Please describe how your education and/or experience meet the minimum qualifications of this position.

04

Are you at least 18 years of age?

  • Yes
  • No

05

Are you available to work Saturdays, Sundays and evenings?

  • Yes
  • No

06

Describe your customer service experience and what excellent customer service means to you.

07

Describe your experience working with desktop computers, laptops/Chromebooks, smart phones, and printers.

08

Describe your experience with teaching someone (including yourself) how to use technology that is new to them.

09

It is important that a library reflect and celebrate the broad range of experiences found in its community. Give an example of how you have incorporated equity, diversity and inclusion in your work.

Required Question

Employer City of Santa Clara

Address 1500 Warburton Ave.

Santa Clara, California, 95050

Phone 408-615-2080

Website http://www.santaclaraca.gov

Numbers & Facts

LocationSanta Clara, CA

Skills

  • Adult Literacyunmatched
  • Androidunmatched
  • Apple iCloudunmatched
  • Apple iPhoneunmatched
  • Artificial Intelligence (AI)unmatched
  • Audiovisualunmatched
  • California Public Employees Retirement System (CalPERS)unmatched
  • Cloud Computingunmatched
  • Communication Skillsunmatched
  • Computer Music and Audiounmatched
  • Computer Music and Audio Peripheralsunmatched
  • Computer Servicesunmatched
  • Computer Skillsunmatched
  • Consultingunmatched
  • Customer Support/Serviceunmatched
  • Desktop PCunmatched
  • English Languageunmatched
  • English as a Second Language (ESL/TESL)unmatched
  • Establish Prioritiesunmatched
  • High School Diplomaunmatched
  • Identify Issuesunmatched
  • Laptop PCunmatched
  • Lift/Move 40 Poundsunmatched
  • Microsoft Chatunmatched
  • Microsoft Windows Operating Systemunmatched
  • Mobile Operating Systemunmatched
  • Operating Systemsunmatched
  • Peripheral Hardwareunmatched
  • Printersunmatched
  • Printingunmatched
  • Smartphonesunmatched
  • Team Playerunmatched
  • Weightingunmatched

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