ASAP Advisor

Position Details

Position Information

Position Title ASAP Advisor Position Category Full Time Staff Position Status 12 Month FLSA Non-Exempt Advertised Salary $49,309 Department Student Services Working Hours Monday - Friday (Evening and weekend hours may be required) General Description

At SUNY Niagara, we believe every student deserves guidance, encouragement, and a clear path forward. We are excited to announce our new Advancing Success in Associate Pathways (ASAP) program, an initiative designed to significantly enhance student success, retention, and timely degree completion.

As part of this important new program, we are seeking candidates to fill a key role that will help shape this initiative. If you are passionate about academic advisement, helping students overcome barriers, achieving their academic goals, and feeling a sense of belonging on campus, and want to make a difference where it matters, we encourage you to apply.

The ASAP Advisor is para-professional position in our FANCCC union. This position works closely with a cohort of 150 students to provide personalized support, academic advisement, and proactive outreach connecting them with resources to ensure timely graduation. Reporting to the ASAP Director, this role uses a case management approach to monitor student progress, promote retention, assist with the distribution of financial support, and connect students to campus resources that support their success.

Evening and occasional weekend hours may be required to best serve our students.

SUNY Niagara provides phenomenal benefits to our employees. Please visit to view our benefits https://sunyniagara.edu/hr/benefits/ offerings. SUNY Niagara's exceptional work environment fosters growth and personal fulfillment. As an employee, you can expect:

Work-Life Balance: When employees can balance their work and personal lives, they are happier, more productive, and better positioned to support our students. At SUNY Niagara, generous paid time off, holiday, and leave policies make this possible. Our college closes for winter break from late December through early January and a week in mid-March for spring recess. In the summer, employees observe a four-day workweek, allowing them to enjoy all that Western New York offers.

Professional Growth: SUNY Niagara cares about employees' professional advancement and development. You will have access to ongoing training, programs, and workshops. We support career growth and encourage employees to pursue further education.

Welcoming Culture: SUNY Niagara values the principles of equity, diversity, inclusion, and social justice as they create a sense of belonging for our students and employees. We foster a collaborative culture that respects and appreciates different perspectives, ideas, and backgrounds which contribute to the richness of our institution. We believe that our diverse, inclusive community enriches the experiences of students and employees alike.

Meaningful Work: At SUNY Niagara, your work will directly impact the lives of our students and the region we serve. Our college is for all who are passionate about teaching and focused on supporting students. Our small class sizes facilitate engagement. You will shape students' futures, prepare them for successful careers, and empower them to contribute to society. Your dedication and expertise will propel students to achieve their educational goals.

Become part of an institution that values employees, positively impacts students' lives, and invests in its community.

Typical Work Activities

• Provide support for students on both a scheduled and drop-in basis, including information and resources related to advisement, academic planning, financial aid, and progression to ensure students meet their educational goals.
• Assist students in overcoming personal, financial, and academic obstacles by connecting them with appropriate campus and community resources.
• Develop and facilitate workshops on topics such as study skills, time management, career exploration, and financial literacy.
• Conduct outreach to students identified through the College's early alert system(s) to assist in removing identified barriers to success and connecting them with appropriate resources within the College.
• Track student performance, maintain detailed records utilizing SUNY Niagara advising and student management software, and implement interventions as needed to promote student success.
• Work closely with faculty, staff, and other stakeholders to coordinate support services and advocate for student needs.
• Provide advisement and registration support for ASAP students at advisement/registration sessions, including but not limited to new, readmit, transfer, current, add/drop and late registration sessions.
• Serve as a technical resource for faculty and staff to identify campus connections and resources that foster student retention.
• Participate in the recruitment of new students and assist in orientation sessions to acclimate them to the program to include events such as Open House, CCI Day, and New Student Orientation.
• Stay informed about best practices in academic advising and student support through ongoing professional development.
• Serve on college committees representing ASAP as requested.
• Perform other related duties for ASAP as assigned.

Essential Functions

Must be able to prepare and perform presentations to groups and be proficient in interpersonal communication; ability to manage multiple projects and meet deadlines; must be able to and willing to travel and work evenings/weekends as needed, must have the ability to have a professional appearance and demeanor; ability to work independently and as part of a team Must be able to relate to members of the administration, faculty, staff and student must be able to operate computers, must be able to relate to multiple and diverse populations.

Required Qualifications

• Bachelor's degree in counseling, education, social work, psychology, higher education or related field.
• At least 1 year of experience in academic advising, counseling, or student services within a higher education setting.
• Excellent interpersonal and communication skills and ability to work collaboratively.
• Proficiency in using advising and student management software.
• A strong commitment to supporting a diverse student population and enhancing student success.
• Experience advising or case management experience with low income, first generation and/or students with disabilities.

Desirable Qualifications

• Master's degree in counseling, education, social work, psychology, higher education or related field.
• 2 years or more of experience in academic advising, counseling, or student services within a higher education community college setting.
• Experience with higher education support programs such as EOP, SUNY ASAP, SUNY ACE, or SUNY Reconnect.
• Experience creating educational materials and publications;
• Experience giving educational presentations.

License(s)/Certifications About SUNY Niagara

SUNY Niagara is a thriving educational institution located between the picturesque landscapes of Niagara Falls and the vibrant city of Buffalo, NY. Our college serves a diverse student population and is committed to providing a supportive and inclusive learning environment. With a commitment to academic excellence and student success, SUNY Niagara offers a supportive and collaborative environment for both faculty and staff.

SUNY Niagara is an accredited institution of higher education that offers high-quality academic programs leading to degrees and certificates that are supported by outstanding student services. The top 4 majors of our students are Liberal Arts and Sciences, Nursing, Psychology, and Criminal Justice. In 2023, SUNY Niagara ranked #1 in graduation rate among community colleges in New York State!

SUNY Niagara provides a variety of cultural, athletic, social, and international experiences, as well as community education, small business, and workforce development that supports economic development that positively impacts the quality of life of valued stakeholders. The college operates through a collegial model of shared governance and transparency and is accountable for meeting the highest standards of professionalism and integrity.

SUNY Niagara has two locations in western New York consisting of 287 acres and 11 buildings. The Sanborn, campus is minutes from Buffalo, Niagara Falls, and the Canadian border and is centrally located between the county's three main cities of Lockport, Niagara Falls, and North Tonawanda. The Sanborn campus offers a traditional college experience with world-class academics, knowledgeable faculty members, state-of-the-art classrooms, NJCAA athletics, and on-campus housing. We continue to invest in our facilities with the addition of the Learning Commons Center, which has become the nucleus of the campus; a place for faculty to collaborate and help students develop critical thinking skills while incorporating state-of-the-art technology and innovative student support services. We also modernized our campus dining commons, providing quality meal options in a sleek, comfortable, collaborative environment.

The Niagara Falls Culinary Institute (NFCI) is located in the heart of one of the world's biggest tourist destinations, Niagara Falls. Fully outfitted with modern labs and tools for students to use as they train in both classic and trendy techniques, NFCI is home to Culinary Arts, Baking and Pastry Arts, and Hospitality programs. The college also operates Savor, a fine dining restaurant, and La Patisserie, a European-style pastry café, at NFCI.

Our college nurtures and empowers its students and employees in ways that recognize and value our common humanity as well as the richness of our diversity. SUNY Niagara welcomes applicants who want to join a leading regional institution that provides a dynamic, educational environment, responds to students' current and emerging needs, and strengthens its community. At SUNY Niagara we embrace diversity and promote inclusion throughout the institution by recognizing, accepting, and celebrating differences within our campus and surrounding communities. Therefore, we desire and pursue candidates who share those principles and encourage applicants from all backgrounds to apply to our positions.

EEO Statement

SUNY Niagara does not discriminate and prohibits harassment or discrimination related to any protected category including creed, ethnicity, citizenship, national origin, sex, gender, pregnancy, disability, marital status, political or social affiliation, age, race, color, veteran status, military status, religion, sexual orientation, domestic violence status, genetic information, gender identity, gender expression or perceived gender. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

Posting Detail Information

Posting Number S383P Open Date 06/17/2026 Close Date Open Until Filled Yes Special Instructions Summary

For full consideration applications must be submitted by July 19th. If a viable candidate is not found during the initial review, applications submitted after July 19th will be considered. SUNY Niagara considers only those applications that clearly demonstrate the applicant meets all required qualifications as indicated on the posting, please review the qualifications before applying. Persons meeting the required qualifications as stated above should submit the following:

• cover letter that addresses each of the qualifications
• resume
• unofficial transcripts
• names and contact information for three (3) current, work related references

Incomplete packets will be rejected for lack of information.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you have at least a Bachelor's degree in counseling, education, social work, psychology, higher education or related field?

• Yes

• No

• • Do you have at least one year of experience in academic advising, counseling, or student services within a higher education setting?

• Yes

• No

• • Do you have experience advising or case management experience with low income, first generation and/or students with disabilities?

• Yes

• No

• • Are you proficient in using advising and student management software?

• Yes

• No

• • Do you have a strong commitment to supporting a diverse student population and enhancing student success?

• Yes

• No

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter
• Transcripts

Optional Documents

• Letter of Recommendation
• Transcript 2
• Transcript 3