Assc Patient Care Coord/22/HCD120

• • Answer high-volume inbound calls and address patient inquiries professionally and efficiently
  • Document detailed and accurate notes in the electronic medical record (EMR) system
  • Route calls and messages appropriately based on patient needs and clinical guidelines
  • Schedule patient appointments and manage calendar coordination
  • Perform insurance verification to confirm coverage and eligibility
  • Prepare patient charts in advance to support smooth clinical workflows
  • Conduct appointment confirmation calls and follow-ups with patients

• High school Diploma or GED equivalent
• 1 years customer service, office setting or Healthcare setting experience

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