Job Description
Location: Mount Kisco, NY
Salary: Depends on Experience
Description:
Qualifications & Requirements:
Contact: ehartzell@judge.com
Salary: Depends on Experience
Description:
Job Title: Medical Receptionist – Radiology Contact Center
Work Hours: Monday–Friday, 8:30 AM – 5:30 PM
Location: On-site
Department: Radiology Contact Center
Location: On-site
Department: Radiology Contact Center
Contract
Position Overview
We are seeking a dedicated and detail-oriented Medical Receptionist to support our Radiology Contact Center. This role is primarily responsible for scheduling patients for pending radiology exams and assisting at the front desk as needed. The ideal candidate thrives in a fast-paced, high-call-volume healthcare environment and is committed to providing excellent patient service while ensuring continuity of care.
Responsibilities:
- Handle an average of 65–75+ inbound calls per day in a high-volume contact center environment
- Schedule radiology appointments and procedures accurately and efficiently
- Monitor and maintain continuity of care using scheduling and tracking systems across all work queues
- Obtain, verify, and update patient demographic and insurance information (name, address, coverage, etc.)
- Provide clear and effective communication to patients to ensure understanding of appointment details and next steps
- Assist at the front desk as needed to support daily operations
- Comply with all administrative policies and procedures to ensure quality patient care
- Maintain patient confidentiality and adhere to all HIPAA and OSHA regulations
- Stay current on medical and departmental requirements relevant to the role
- Attend all required departmental trainings
- High School Diploma or GED
- Minimum 1–2 years of experience in a healthcare setting (medical office, hospital, or contact center)
- At least 1 year of experience handling high-volume inbound calls, preferably in healthcare
- Minimum 1 year of experience communicating appointment details and gathering patient information with accuracy and empathy
- Working knowledge of HIPAA requirements
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact: ehartzell@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
Numbers & Facts
| Location | Mount Kisco, NY |
| Industry | Computer/IT Services |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 1970 |
| Website | https://www.judge.com |
About Company
The Judge Group Inc., is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India.
The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications. If you would like to learn more about The Judge Group visit www.judge.com or call toll free (800) 360-4474.
Skills
- Administrative Policiesunmatched
- Calendar Managementunmatched
- Call Centersunmatched
- Call Volumeunmatched
- Communication Skillsunmatched
- Demographicsunmatched
- Detail Orientedunmatched
- HIPAA (Health Insurance Portability and Accountability Act)unmatched
- Healthcareunmatched
- High School Diplomaunmatched
- Hospitalunmatched
- Medical Officeunmatched
- Medical Office Administrationunmatched
- Medical Recordsunmatched
- Medical Treatmentunmatched
- OSHAunmatched
- Operational Supportunmatched
- Operationsunmatched
- Patient Careunmatched
- Patient Confidentialityunmatched
- Radiologyunmatched
- Regulationsunmatched
- Short Messaging Service (SMS)unmatched
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