Assembly Technician

Servermonkey specializes in the procurement, refurbishment and sale of IT equipment.  We stock brands like HP, Dell, IBM, Sun, and Cisco and provide exceptional service for IT groups to economize without compromising.  In essence, Servermonkey offers cost efficient technology solutions to corporate IT departments, small businesses and technology experts.

Position Summary:

The Assembly Technician will support a variety of outbound Operations process requirements including; assembling, inspecting, testing, troubleshooting, repairing, and upgrading IT hardware. Adhere to and assist with the prioritization and processing of outbound sales orders, ensuring they are completed on time. Assist in the movement of inventory, and packaging products per operational requirements.

Principle Accountabilities:

• Assist in the organization and prioritization of sales orders on the assembly line and hold area, ensuring each order is shipped as soon as possible to meet or exceed customer expectations.
• Assemble (configure to order), test, troubleshoot, repair, clean, and catalog electronic components, including but not limited to servers, workstations, network equipment, computers and spare parts.
• Provide updates on sales order status, and effectively communicate issues.
• Meet all project deadlines and create various reports as needed, providing frequent status updates to the Operations supervisor and manager.
• Adhere to and maintain ESD requirements in all required work areas.
• Adhere to and maintain all quality, safety, environmental & recycling processes and policies.
• Assist Operations team and other departments as needed.

Requirements:

• 2+ years of experience assembling, testing, troubleshooting and repairing IT hardware (specifically Dell, HP, and/or Cisco).
• Demonstrated initiative and research of new technologies.
• Must have good communications skills (verbal & written).
• Must have attention to detail (quality & accuracy).
• Self-motivated; high performance/productivity.
• Teamwork experience and strong team player.
• Knowledge of Microsoft applications (Outlook, Word, Excel).
• Microsoft Access Database experience a plus.
• Experience in SAP or SAP ByDesign is a plus.
• One or more of the following certifications: