Do you want to join an organization that invests in you as an Assessment Specialist? At HCA, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.Job Summary and QualificationsThe Virtual Patient Logistics Center (VPLC) Assessment Specialist (AS) supports hospital functions within the emergency department and inpatient medical units. Per Physician or Nurse Practitioner/Physician Assistant order, Assessment Specialists provide level of care assessments and recommendations (LOC) for patients presenting in acute mental health crisis and with other behavioral/mental health concerns. The Assessment Specialist will confer with the ordering physician, clinical hospital staff, and patient collaterals for the purpose of appropriate evaluation of risk and safety planning recommendations. This position functions within a remote centralized team model and will offer support to all in-scope division partners across the HCA enterprise.What you will do in this role:Respond to requests for assessment in facilities and locations serviced by an in-scope Patient Logistics Center (PLC).In partnership with the Patient Logistics Specialists (PLS), new requests for level of care assessments will be passed to the VPLC AS via the case queue.Adhere to confidentiality guidelines appropriately and ensure EMTALA and HIPPA compliance at all times; compliance concerns will be reported to leadership immediately.Coordinate communication necessary for a thorough assessment, including but not limited to collateral and key stakeholders responsible for the patient/knowledgeable of the sequences leading to the assessment, hospital staff and leadership, and local PLC staff.Respond to assessment as soon as possible and no later than 60 minutes from the initial request.Confer with ordering physician regarding the appropriateness of a patient's legal status based on patient's presentation and engagement during assessments.Must be knowledgeable of all state mental health/civil commitment laws for each state supported by VPLC.Detailed Risk Assessment will be completed within the 1 of 3 EHRs utilized by the facilities.Safety Plan recommendations are likewise documented in the patient's EHR chart for the use of the ordering physician, if they so choose, upon patient disposition.EXPECTATIONS INCLUDE BUT ARE NOT LIMITED TOComplete assessments in a timely manner and provide high quality clinical care:Initial Assessments - 90 minutes or less on averageChart review 30 minutes or less on averageClinical interview 30 minutes or less on averageDocumentation 30 minutes or less on averageAbility to engage with patients remotely via tele-video platform and implement skills necessary for proper clinical evaluation of patientWorks collaboratively with hospital departments to assist managing behavioral health assessment needs.Coordinates and participates with appropriate interested parties and physicians through the patient admission, treatment and discharge process in the acute hospital setting.Tracks monthly individual performance via key performance indicators and quality metrics shared by leadershipEngages in clinical learning opportunities offered internally as well as meets the required continued education expectations of particular licensing boardWhat qualifications you will need:Possess a thorough knowledge of current behavioral health concepts, principles and methods of treatment.Able to navigate technology solutions with minimal guidance/supportComfortable with Telehealth solutions and providing care through virtual platformPossesses good multitasking skills to navigate 5+ systems during a given shift to ensure quality care is provided to patientsEducation and License Requirements:Master's Degree in the field of Mental HealthcarePrefer 2 years' experience in a behavioral/mental healthcare setting performing clinical duties, including assessmentPrior management/supervisory experience in a healthcare related field preferredMust hold and maintain licensure as a mental health professional (i.e. LCSW, LPC, LMHC, LP, etc) within state of residence(LCSW) Clinical Social Worker, or (LPC/LMHC) Licensed Professional/Mental Health Counselor, or (LMFT) Licensed Marriage and Family Therapist, or (LMSW/RCSW-I) Lic Master Social Worker/Reg Clin SW-Intern, or Masters Degree must be obtained within 6 months of employment start dateBenefitsHCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine servicesWellbeing support, including free counseling and referral servicesTime away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absenceSavings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counselingEducation support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of NursingAdditional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discountsLearn more about Employee BenefitsNote: Eligibility for benefits may vary by location.Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers, and their communities.HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Good people beget good people."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderWe are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Assessment Specialist opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply share Share Email X Facebook LinkedIn bookmark_border Save Job bookmark Unsave Job
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman of HCA and R. Milton Johnson is the company's President and Chief Executive Officer.
HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities.
And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.