Assest Coordinator

Overview

GDC IT Solutions is currently seeking an Asset Coordinator to work on-site in Mechanicsburg, Pennsylvania, supporting the Pennsylvania Judiciary's IT Asset Management team. This long-term contract/RTH opportunity focuses on coordinating hardware and network service repairs, equipment changes, vendor services, asset inventories, and technology operations across Pennsylvania Judiciary facilities.

As an Asset Coordinator you will be responsible for coordinating equipment change requests, hardware and network service repairs, vendor dispatches, and technology-related service requests across Pennsylvania Judiciary facilities. You will serve as a primary liaison between court personnel, IT leadership, hardware vendors, and telecommunications providers while monitoring service delivery, maintaining asset and service records, supporting procurement activities, and ensuring vendors meet contractual service-level requirements.

Responsibilities

• Schedule and monitor contracted field services at remote Judiciary facilities, tracking projects through completion and ensuring vendors meet contractual SLAs for response times, resolution standards, and on-site performance.
• Coordinate end-to-end requests for new hardware, equipment relocations, and emergency repairs involving site cabling, wiring, and phone infrastructure.
• Oversee central inventory reserves and track remote-site technology assets, including thin clients, displays, printers, server racks, routers, switches, power management equipment, and remote access hardware.
• Participate in vendor reviews, address service delivery and performance issues, and support vendor accountability.
• Serve as a primary liaison with District Court Administrators, Magisterial District Judges, Appellate contacts, and County IT leadership throughout the service request process.
• Maintain accurate facility floor plans for MDJ locations and provide them to technicians for maintenance and hardware installations.
• Review and process monthly telecommunications invoices while accurately entering data into tracking systems for fiscal oversight.
• Maintain vendor service-call records, resolution reports, equipment changes, and costs using spreadsheets and specialized tracking tools.
• Support procurement and process-development activities, including ITBs/RFPs, lifecycle management plans, pricing analyses, and SOPs for asset workflows and vendor dispatching.
• Collaborate with other Asset Coordinators on circuit ordering, mobile wireless device provisioning, ticket tracking in TICKETS, asset recording in EAMS, and overall team backup support.
• Support the monitoring and negotiation of site-specific contracts with telecommunications, hardware, and cabling providers.

Minimum Qualifications

• Two or more years of experience in IT hardware and software installation, operation, and maintenance.
• Associate's degree in an information technology field.
• Working knowledge of Microsoft Office applications, including Excel, Word, SharePoint, and OneDrive.
• Ability to successfully complete a criminal background check conducted by the AOPC.
• Working knowledge of Microsoft Visio.
• Strong written and oral communication skills.

What We Do:

Working for GDC means you will be at the forefront of the technological world. We are a full-service staffing and Information Technology service company striving to make a difference in our communities by finding, developing, and deploying solutions.

Why Work for GDC?

• Cutting Edge Technology and Innovation
• Career Growth Opportunities
• Employee-Centric Environment
• Comprehensive Benefits Package
• Holiday and Vacation

Equal Opportunity Workplace:

GDC is an equal opportunity employer and welcomes applicants from all diverse backgrounds to apply. Our goal as an organization is to empower our teams to achieve their personal best and foster their professional growth regardless of race, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, physical ability or disability, or veteran status.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification forms upon hire.

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